We have been waiting over a month for the parts. The dealer has everything but some nuts. Said ford says they are on backorder until end of November. Larger dealers in Texas have the nuts but are hording them and will not let our dealer have them. As of now we have no one from Ford who will expedite the nuts that are available to others. I wish we had someone who could help us but at this time no one will. If the dealer gets the nuts when ford says they will it would have been over 2 months with this steering problem.
As a 3rd gen loyal Ford buyers family this greatly sadens me.
Its not like we are talking about a loose headliner. Other then Brakes the steering is the next most important safety item. Why the Ford customer service people on this forum help some but not others is a puzzle.