Originally Posted by FordCustomerService
Hello drvudoo & texas75218,
The perfect first step is to visit your local dealer so they can inspect your Focus. If they are unable to resolve your steering concerns, please let me know so I can assist.
Please send me a private message with your VIN, contact information, mileage, & servicing dealer name/state so I can see if your part can be expedited.
I'm glad you are posting about your great experience, jmczaja!
So the dealer and us have been waiting for almost a month now for the parts to arrive so the steering issue can be fixed. Is there something about Texas that Ford cannot deliver the parts in a month that other dealers outside of Texas can get in a week?