Ford Focus Forum, Ford Focus ST Forum - View Single Post - 2012 Ford Focus Steering Problem
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Old 10-20-2011, 03:50 PM   #80
texas75218
Focus Rookie
 
Join Date: Sep 2011
Fan#: 90127
Location: Dallas, TX
What I Drive: 2012 frosted glass

Posts: 18
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Help

Quote:
Originally Posted by FordCustomerService View Post
Hello drvudoo & texas75218,

The perfect first step is to visit your local dealer so they can inspect your Focus. If they are unable to resolve your steering concerns, please let me know so I can assist.



Hi RyanD,

Please send me a private message with your VIN, contact information, mileage, & servicing dealer name/state so I can see if your part can be expedited.



I'm glad you are posting about your great experience, jmczaja! Thanks!

~Natasha
So the dealer and us have been waiting for almost a month now for the parts to arrive so the steering issue can be fixed. Is there something about Texas that Ford cannot deliver the parts in a month that other dealers outside of Texas can get in a week?
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