Originally Posted by Montana
Not that it is going to do any good but I have my letter to the CEO of Ford Alan Mulally in the envelope and ready to go. It will go out today but I will be surprised if I get a response. What gets me is Ford is not even saying they are working on a fix for this issue.
You will get an answer,but it won't be from the CEO.Your letter will be transfered to the Ford Relationship Centre and get the usual canned responses.If you're lucky ,you'll get the extended warranty that will help the resale value to get rid of it.