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Old 09-28-2011, 12:48 PM   #292
FordService
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Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

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Quote:
Originally Posted by s&hford_owners View Post
Our car now has 2300 miles, and that includes a 825 mile round trip to LA to test out the "oh, you just need some miles on it" theory. It didn't work, things are getting worse.

We will keep you posted on our progess...
Hi s&hford_owners,

Thank you for the patience you have shown. Please PM me with your VIN, contact information, mileage, & servicing dealer name/state so I can review your situation.

Quote:
Originally Posted by Seldomseenkid View Post
It seems that the new Focus is all about the looks but not the quality.
Hello Seldomseenkid,

I'm sorry you have a negative opinion of my contribution, and that you are having such issues with your Focus. If it has already been to the dealer with no resolution, I recommend contacting Ford of Canada Customer Relationship Centre at 1.800.565.3673 so they can assist.

Quote:
Originally Posted by reds1 View Post
wife say's it feels much better and smoother.so their might be a fix for you ,ours seems to be corrected. thanks. reds1
Quote:
Originally Posted by jpaul View Post
312 miles and mine stopped the shaking. Was never that bad anyway. Car is smooth and sony radio sounds real nice.
Hi reds1 and jpaul,

Thank you both for the positive update! I'm glad your driving has become much smoother.

~Natasha
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Last edited by FordService; 09-29-2011 at 12:17 PM.
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