Ford Focus Forum, Ford Focus ST Forum - View Single Post - 2012 Focus Transmission Shaking
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Old 09-07-2011, 04:13 PM   #113
FordService
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Quote:
Originally Posted by jake1 View Post
JSMichael, I am glad your car is working fine but the problems on this blog are not just isolated unlucky instances but must be idiosyncratic to the transmission. Natasha, I am sure, is a great girl but she cannot fix your car for you just by being a fine cheerleader.
Hi jake1,

As you can see from the site, the majority of posters are very pleased with the Focus. There are some who had early concerns, and they have smoothed out as the Focus learned the shifting strategy. Others are resolved with a software update, and those with lingering issues are escalated. You are correct, though, I cannot fix the car myself. That's why we have a great team, from technicians to engineers! Have a good afternoon!

~Natasha
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