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Old 08-30-2011, 07:16 AM   #165
Andrew1991
Focus Rookie
 
Join Date: Aug 2011
Fan#: 89367
Location: London, Canada
What I Drive: 2012 White Focus SE

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Natasha,
I bought a 2012 Ford focus just under a month ago. The car i got had 234km on it when i drove it off the lot and now we are looking at about 2770km. I have taken the car into the dealer once already for the same problem everyone has been talking about and the dealship told me that everything is okay and they just ran some tests.....WELL! that wasnt really the truth! I was having a casual sunday drive with my girlfriend and the car over heated. It is now in the dealership and they are saying that oil is all within the engine and gaskets, and the computer is telling them to replace my engine! So of course with this being the first car i have ever boughten and buying this thinking that it was reliable and then finding out that its been taken in twice in one month is a bit disapointing. Also i found out when speaking with the GM of service he slipped and told me the first time taking the car in they actually reduced the RPM of the car. Now why would a dealership touch my car in such a way and never tell the customer? Doesnt seem right. Also with this now happening they arnt sure how long it will take to get me a new engine. Really i dont want that same car back with the problems its had i want a new one and really i dont think thats really much as to what i could be asking for. I would like an answer as to how you would deal with this as to the dealership right now isnt handling it the greatest. With the servey i got yesturday with "How was your experence" there will be alot of Very disatisfied answers within it if nothing is done. Please responed ASAP. Thank you
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