Some 2012 Focus vehicles equipped with electric power assisted steering (EPAS) and built on or before 04/19/2011 may exhibit a lack of power steering assist on vehicle start up and may exhibit a diagnostic trouble code (DTC) C102D. The customer will see Steering Assist Fault Service required message, the steering wheel icon, and a yellow dot in the instrument cluster, and hear the soft warning chime. Steering assist will remain for that key cycle. For the next key cycle at vehicle startup, the customer will see Steering Loss Stop Safely message, the steering wheel icon, and a red dot in the instrument cluster, and hear the hard warning chime. Steering assist will be removed for that key cycle and all future key cycles.
ACTION:
Reprogram the power steering control module (PSCM) to the latest calibration using IDS release 72.04 and higher or 73.01 and higher. This new calibration is not included in the VCM 2011.5 DVD. Calibration files may also be obtained at
www.motorcraft.com.
NOTE: DIFFERENT MODULES MAY GENERATE DTC'S DURING REPROGRAMMING OF THE PSCM. FOLLOW IDS INSTRUCTIONS TO CLEAR DTC'S FROM ALL MODULES.