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Old 08-16-2011, 04:17 PM   #18
sami1960
Focus Rookie
 
Join Date: Aug 2011
Fan#: 88901
Location: Erie, PA
What I Drive: 2011 Ford Focus SE

Posts: 5
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Quote:
Originally Posted by FordCustomerService View Post
Hello sami1960,

I'm sure the multiple repair trips have been disheartening, and I can see you are angry. Please PM me with your VIN, contact information, mileage, & servicing dealer name/state so I can have the opportunity to assist.

~Natasha
Not sure what you mean by PM you. I would be glad to give you an opportunity to resolve this issue, although I have spoken to a customer service representative at Ford Customer Service.

Last edited by sami1960; 08-17-2011 at 05:22 PM.
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