Ford Focus Forum, Ford Focus ST Forum - View Single Post - Issues with new 2012 Ford Focus
View Single Post
Old 07-30-2011, 09:54 PM   #45
sirhawkeye
Focus Enthusiast
 
Join Date: Feb 2011
Fan#: 83605
Location: Northern, IL
What I Drive: 2012 Focus SE Ingot Silver HB

Posts: 324
FF Reputation: 1 sirhawkeye Good Standing Member
Buy-Sell-Trade Rating: (0)
I will say this, though: I was very confident in Ford vehicles. They have saved my life a few times, and I am grateful for that, especially to the engineers working for Ford. But to have a vehicle with problems like this I feel is unacceptable. If this was a $5000 car, I probably wouldn't have cared as much, but I mean for a $21,000 vehicle to have these types of problems right off the lot is unacceptable in my mind.

My biggest concern is what will happen AFTER the powertrain warranty runs out. My gut feeling says that this car is going to be nothing but problems. I've had 3 Focuses now, all with no major issues (I think the most major issue was one of them need a brake job right after delivery--but that was address in a timely and efficient manner).

I think Ford needs to listen to the customers who are paying their paychecks, and get these problems addressed. I've been to the dealer about 4 times now, (twice to the same dealer) without much luck. Now, I'm going back for the FIFTH time to see the trans specialist at my local dealer. If this isn't resolved after this visit, I"mg going to be contact some people real soon. I don't expect overnight miracles, but every dealer says "Oh maybe it's the wheels or brakes..." Yes, I've been told that 3 times, and each time after diagnosis they come back and sayd "Well, it wasn't the tires or brakes..." I could have told them that, seeing that I tried an another set of wheels (tires/rims) on the car, and it still makes the same noises, so it's definitately not a tire problem for me. This more or less has just become frustrating and a waste of my time. I probably should have just went with my instinct and gotten a Honda, which I almost did.
sirhawkeye is offline  
    Reply With Quote