Ford Focus Forum, Ford Focus ST Forum - View Single Post - 2012 Focus Transmission Shaking
View Single Post
Old 06-15-2011, 08:46 AM   #24
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,268
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Hi everyone,

I truly understand how upset you all are with the transmission issues. I assure you that Ford reviews all documented cases, and actively works to resolve them and prevent it in the future. For those of you working with your dealers, please continue to do so. I know, no one wants to have to visit the dealer so soon on a new car, but they are best able to determine solutions. If the dealer's repair hasn't fixed your issue, please PM me with your VIN, contact info, mileage, and dealer so I can try to assist. Your patience would be greatly appreciated.

~Natasha
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is offline  
    Reply With Quote