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Old 05-25-2011, 01:11 PM   #1145
me2000
Focus Addict
 
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Join Date: Apr 2011
Fan#: 85106
Location: Beach Park, IL
What I Drive: 2012 Ford Focus Titanium

Posts: 589
FF Reputation: 1 me2000 Good Standing Member
Buy-Sell-Trade Rating: (0)
My experience with Ford has been horrible. It takes days for emails to be answered... calling is a waste of time since everyone is "busy" and helping other customers. When you ask for the manager he's at a different store and can't help you.

I'm fed up. I placed my order a month ago and have not gotten one shred of information.

Terrible customer service. If I knew the service was this bad I would have gone to another brand.
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