Originally Posted by Autumnrenee1
I just wanted to update everyone about a problem I asked about earlier. About a month ago I reported on this forum hearing a buzzing noise from my recently purchased 2011 ford focus. I brought it to Ford to get checked out, and yes there is a Transmission problem...the annoying part it, they said there is no "fix".
What am I supposed to do, know I bought a car with transmission problems and even though it's under warranty just wait? I'm feeling pretty screwed over. I bought this car because the transmission went in my old car, I can't do it in a new car too.
Anyway, they said that the complaint has been heard by other 2010 and 2011 focus owners, but still, no fix the dealership can do.
My name is Deysha with Ford Customer Service. I’d like to look into this further for you. Cold you private message me your dealer, contact info, mileage and VIN?