Just got an email from Ford
Dear Will :
Congratulations on your achievement of Service Advisor Master Certification.
I know that it's not easy to make time in your busy day to complete training. I am pleased that you have made an investment in your continuous learning.
You should take great pride in your accomplishment. The level of Master Certification is not easy to acquire and is evidence of your dedication and commitment to your position. Now that you have achieved Master Certified status, I encourage you to maintain your certification by completing additional training as it is announced.
The attached printable certificate will allow you to display your achievement to your customers and co-workers alike. For those who are interested, a wooden plaque with your personalized Certificate of Achievement can be sent to you by clicking on the following link. Please note: Training Certification does not re-issue plaques every time a certification is retained or re-acquired; plaques will only sent the first time the certification is achieved.
Once again, congratulations.
Susan Reil Johnson
Retailer Education & Training
Ford Motor Company
Will aka Misfire
2010/2011/2012/2013 Ford Master Certified Service Advisor
2003 LX "traded in"/2010 SES "traded in"/2012 SEL Hatch "current"