Focus Fanatics - View Single Post - anybody ever had a problem with massive speed?
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Old 02-29-2008, 09:30 AM   #32
bdnld4482
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Join Date: Apr 2007
Fan#: 46063
Location: St. Charles IL, IL
What I Drive: 2012 black focus titanium

Posts: 2,334
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yup

Quote:
Originally Posted by VenomRogue View Post
Bah.


Karl and Steve at Massive are nothing but great guys.

I have ordered over $5k in parts from them, and never had an issue.

Yes, they should have told you the part was on backorder, BUT, they may not have known. When an item gets dropshipped from the distributer, it is really out of Massive's hands as they are just the middleman in that situation. If the supplier doesnt communicate with Massive, then they cannot communicate effectively with the consumer. FocusSport is bad about letting their vendors know when stuff is on backorder, they have done it to Massive as well as CFM to name a few.

And for future reference, call them, they always answer the phone when they are there.
what he said
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