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-   Focus-Power Tuning (http://www.focusfanatics.com/forum/forumdisplay.php?f=72)
-   -   Tom's the Bomb. (http://www.focusfanatics.com/forum/showthread.php?t=302665)

Usagi 11-19-2012 08:43 PM

Tom's the Bomb.
 
Hey guys,

While i was troubleshooting my car yesterday, i managed, through my own stupidity, to brick my SCT Device. After some prompt service from SCT, we managed to get it back working. The only thing was, i HAD to return my car to stock before the recovery could be completed, and i had lost my copy of the tune file i had gotten from tom in like 2010.

Enter Tom.

I shot him a quick e-mail with my identifying info and a description of my issue, and he re-sent my tune file WITHIN an HOUR. This allowed my not only to recover my SCT device, but to resume troubleshooting my issue through datalogging MUCH faster than expected. I really appreciate swift customer service like this, especially since the last time i paid him anything was like 2.5 years ago.

I have had nothing but good experiences with Tom and Focus-Power, and would never bat an eye about recommending his services to anybody that'll listen.


Thanks Again Tom,

Aaron

ZXthrizzle05 11-21-2012 10:10 PM

He's great. One fee and free updates. Couldn't. Ask for more

ErleArcher 12-07-2012 05:51 PM

Tom is the Bomb!!
 
I have a Birkin (basically a Lotus 7 with a Zetec engine) which I recently delivered into the hands of Tom Lesperance for rebuild, upgrading and tuning. The car is exclusively a track day car and I was looking for extra pop. He turned the car into a rocket ship (a naturally aspirated one). Not only is he very knowledgeable but he is very careful and his prices are reasonable. He comes highly recommended in my book.


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