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-   -   Customer service (http://www.focusfanatics.com/forum/showthread.php?t=294737)

focusZX505 08-07-2012 09:03 PM

Customer service
 
So due to a paper work error my card ended up getting charged twice. Which cause my account to go negative. But once I call massive and alerted them on this issue they seemed to drop everything and make sure it was right. They called my back twice sat in a three way call did everything to make sure it was put right. In the end everything was made right and my parts are on there way. I wanna thank karl and his office for what seemed to be dropping everything else they had to help me one person out thank you this kinda thing reminds me why I but from massive

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K Dog 08-08-2012 10:06 AM

Glad to be of service Mr. Walters. :)


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