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-   -   MASSIVE + Karl = awesome customer service! (http://www.focusfanatics.com/forum/showthread.php?t=294389)

starfuryt550 08-03-2012 10:29 AM

MASSIVE + Karl = awesome customer service!
 
I managed to bend one and lose one of the Massive Contour valve cover billet spacers.

Karl is sending me 2 new ones, free of charge!

This is at least the 3rd or 4th time Karl has been a great help and gone above and beyond to help!

Thank Karl and MassiveSpeed!

- Andrei

PSUrivie 08-03-2012 05:01 PM

^Karl is the man!!!!

starfuryt550 08-10-2012 03:16 PM

...and I got them in like 2 days!

Thanks again Karl!

steeda423 09-10-2012 06:14 PM

I've known Karl for quite a few years now.

Massive Speed Systems is by far the best in the Midwest for Focus Performance.

A totally cool guy with great knowledge and resources to make your Focus go fast!

Street - Drag - Road Race - Autocross - Dirt

He helped me build this! [driving]

http://farm9.staticflickr.com/8458/7...9329ba507c.jpg

Nuff Said! [race]

blackcervini 09-10-2012 09:40 PM

I have to agree. I ordered the wrong pulley kit for my car and Karl took it back and sent me the right pulley even though it cost more. This will not be the last purple part on my car.

starfuryt550 09-11-2012 10:03 AM

I just saw your car up for sale, it's an NA beast!

...and yes, Massive rocks!

what? 11-12-2012 02:56 AM

whos karl? and massive speed? what do they sell? how can i find them, sorry im new.

starfuryt550 11-12-2012 08:57 AM

Quote:

Originally Posted by what? (Post 4451434)
whos karl? and massive speed? what do they sell? how can i find them, sorry im new.

www.massivespeedsystem.com

Karl is one of the owners/employees there. They sell custom Ford Focus parts and parts for other vehicles.

what? 11-12-2012 05:39 PM

ah!, i been on that site before, just didnt buy anything, lol.

what? 11-12-2012 05:40 PM

Quote:

Originally Posted by steeda423 (Post 4346673)

how did you do the rear quarter panel window like that? what did it cost you?


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