||09-10-2010 05:04 AM
Ordered my clutch through them, the credit card I was paying with had a different billing address than the address I needed it shipped to though, and they have a strict of only shipping to the billing address of the card to avoid frauds and what not. I called them and dealt with a nice guy named Ivan, he understood my problem, emailed me a special authorization form for when that sort of situation arises, I printed it, filled it out, scanned it, and emailed it back to him and he personally processed my order and had it shipped out that day. I was very impressed with his friendly attitude and quick service. He even called me personally to let me know everything looked ok and that it had shipped! A+++ company to work with!