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-   -   Ford Dealerships (http://www.focusfanatics.com/forum/showthread.php?t=117863)

mikey00 04-07-2007 08:58 PM

Ford Dealerships
 
Today I brought my car into ford for some problems I had. Truns out it was a faulty MAF sensor so they replaced it under warranty. I currently have about 8500 miles on the car itself and my rotors were shot...so they even replaced my pads and rotors for free. in addition a free wax and clean wheels...Overall Sanderson ford out in Phx, Az did a hell of a job and my hats off to them...for good quick work.

zx32nr 04-07-2007 09:25 PM

wow good review for a ford dealer. havent heard that in awhile

BlackJack03 04-07-2007 11:44 PM

HAHA yeah no kidding!

viney266 04-08-2007 12:03 AM

Nice to hear of the good service. The good ones are out there.

Klondike 04-08-2007 12:10 AM

good to hear, not many FFers are liking ford service as of lately

zx32nr 04-08-2007 11:49 AM

well i called up for just a rear motor mount and they wanted 110 bucks. the aftermarket better one is cheaper.
then i brought it to find out a weird noise my suspension was making and i got a whole lot of, well...... it could be this or it could be that.
i dont think i gave them an hours worth of labor time to tell me what i thought it could be, i just wanted a definate answer, and the wanted 5 hrs of diag time.
so i was driving my car through newport RI and the sound went away, so they can go screw themselfs

mikey00 04-09-2007 12:41 AM

wow that blows, well maybe i was lucky....whatev....and its cool they actually gave me a new caliper to go along with everything cuz i guess i just like to use my brakes that much....AZ drivers suck....but i do drive on the freeways like its the audobahn

Focusnewb 04-09-2007 04:58 AM

I recently had a good experience with Jim Keim Ford in Hilliard OH. They charged me a diagnostic fee to replace the fuel pump under warranty. I was in a hurry picking it up so I didn't dispute it then.

Later a girl from the dealership called and asked how my experience with the service was. I told her about the fee I was charged and she told me the service manager would call me back that day. He did, and agreed that he thought the fee was inappropriate. After speaking with his techs, he called me the next day and told me they were cutting me a refund check.

I think the trick was that I was calm and didn't assume that they were out to get me. I told him I thought it was just miscommunication between the counter guy and the tech as to what I wanted.

02ZX3inPA 04-09-2007 07:25 AM

I was taught to shut my mouth if I can't say anything nice, so I'll just say; ' Installing my alternator myself was an educational experience!'

Newkleus 04-09-2007 06:00 PM

Sheehy Ford in Springfield has been very good for me so far.


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