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Thread: Hows this for a fun breakdown, and Ford has no replacement parts avail Reply to Thread
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Topic Review (Newest First)
12-13-2013 10:17 PM
Strix
Quote:
Originally Posted by Gemini8026 View Post
Are you kidding me Ford..... REALLY?!?
Wow, that sucks.

More top-notch work from another Ford dealership service department.

Ford dealerships are amazing! Every one I go to manages to be more incompetent and crooked than the last. It boggles the imagination.

The worst part of my Focus isn't the DCT, as bad as it is. It's the dealership network. Their continual incompetence would be amusing were I not a victim of it.

I really hope you get your heat fixed... it should only take 3 or 4 more service visits to 2 or 3 more dealerships. My condolences in advance for any damage or problems they cause.
12-13-2013 10:11 PM
DougC
Quote:
Originally Posted by Gemini8026 View Post
I reported my non working heater to Ford almost 6 weeks ago to the day. After over a month, and driving a rental car for the last week at their expense, Jubilee Ford called me today to advise me that my car was done. At a great expense to them, they replaced the entire "plenum". That combined with the rental car tab equals a large expense to them.

So I rushed there after work to pick it up before they closed. Warmed up car, then quickly drove to my sisters to shovel her driveway just a short drive away.

Decided to give the ole heater a try and feel the heat I've been missing....

*Cold Air*

Are you kidding me Ford..... REALLY?!?

How convenient thats its Friday out and they were closed right after I found out its not working...

Im amused. Im really not even that furious. Im just amused that they went through ALL that expense and trouble. And no one actually TESTED it after doing the work on it.....

Deal Dealer, see you on Monday
As I ask my manager for more time off work to take care of this problem!
Just, wow. I am convinced that none of these dealerships give a crap. Once they've sold you there car that's the end of their concern.
12-13-2013 08:50 PM
raywal that's insane
12-13-2013 08:39 PM
Gemini8026 I reported my non working heater to Ford almost 6 weeks ago to the day. After over a month, and driving a rental car for the last week at their expense, Jubilee Ford called me today to advise me that my car was done. At a great expense to them, they replaced the entire "plenum". That combined with the rental car tab equals a large expense to them.

So I rushed there after work to pick it up before they closed. Warmed up car, then quickly drove to my sisters to shovel her driveway just a short drive away.

Decided to give the ole heater a try and feel the heat I've been missing....

*Cold Air*

Are you kidding me Ford..... REALLY?!?

How convenient thats its Friday out and they were closed right after I found out its not working...

Im amused. Im really not even that furious. Im just amused that they went through ALL that expense and trouble. And no one actually TESTED it after doing the work on it.....

Deal Dealer, see you on Monday
As I ask my manager for more time off work to take care of this problem!
12-12-2013 08:49 AM
reamkeeper The plenum is going to be pretty much all of the hoses and tubes that feed the air everywhere. The entire assembly should have the vent motors in it so when they replace that you should be good to go. That sucks that it broke on you during the winter though.
12-12-2013 08:23 AM
Gemini8026 I'm currently driving a loaner supplied car by Ford Canada. They are apparently replacing my whole "plenum". Not to sure what that is but our local Ford rep on the site hooked me up!
12-12-2013 12:10 AM
Ban-Hammer
12-05-2013 04:29 PM
FordServiceCA
Quote:
Originally Posted by Gemini8026 View Post
no updates, no phone calls and the forecast is calling for COLD next week..

More fun :)
Hey Gemini8026,

I just replied to your private message; did the dealer call about the parts we're waiting on?

Bianca
11-29-2013 02:15 PM
Gemini8026 no updates, no phone calls and the forecast is calling for COLD next week..

More fun :)
11-26-2013 10:43 PM
mikebontoft shouldn't have messed with it... it used to get hot right?
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