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Thread: 2013 Focus Titanium Transmission Noise (Grinding) Dealer Handout Reply to Thread
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Topic Review (Newest First)
04-08-2014 06:03 PM
Wckdsmrt
Quote:
Originally Posted by Wckdsmrt View Post
I just purchased a 2013 Focus in Feb. Has 6000 miles on it and the transmission "shuttering" has just started to show up for me. So bad in fact that I wondered if I'd even make it to the freeway (luckily it doesn't happen at higher speeds). After researching online, and having one dealership I call tell me it's normal (I've been driving the car for 6 months, it's not normal to jerk and loose power and here loud clunking noises), I'm not looking forward to my apppointment on Thursday with a different dealership.
Well, just as I was afraid. Ford's "Fix" for my orginal problem was temporary. All of the same issues are back again, now at 14000 miles. Car is back into the shop at dealership and I have a rental for the week while they try to fix it again. At this point, no matter what they tell me, it's probably time to give up on this car. I don't think I want to wait the 4 times it requires in Washington state to be considered a lemon. My last four cars have been Fords, and I can easily say this will be the last one now.
02-18-2014 11:35 AM
dan50
Quote:
Originally Posted by SEFocus2012 View Post
Not to keep a somewhat dead thread going, but has anyone drove with tcs off? My car seems to not make the grinding "driving on gravel" noise as it does with the TCS off. Anyone else feel that way?
This has been reported a few times before. The theory seems to be that excessive clutch slip makes the TCS think slippery conditions exist and power is reduced. Maybe the abruptly reduced power contributes to the grinding sound.


It is a safety feature and it is a pain to turn it off each time you start the car. But it is a good piece of information to provide your service department during the next visit. Of course the odds they'll actually use it aren't high...
02-18-2014 12:13 AM
SEFocus2012 Not to keep a somewhat dead thread going, but has anyone drove with tcs off? My car seems to not make the grinding "driving on gravel" noise as it does with the TCS off. Anyone else feel that way?
02-05-2014 01:32 PM
SEFocus2012
Quote:
Originally Posted by dan50 View Post
No GM car sold in the US or Canada has a dual-clutch transmission. All GM automatics are of the traditional torque-converter type. VW uses a wet-clutch DCT instead of the dry-clutch used in the Focus and Fiesta. These seem to have fewer issues though they do require more maintenance and are slightly less-efficient.
Dealer told me wrong then, didn't know squat
02-05-2014 12:33 PM
dan50
Quote:
Originally Posted by SEFocus2012 View Post
Thats what i am thinking. Ive seen so many people complain, and im not saying they shouldnt, but ford isnt going to replace the car nor drop the auto and install a stick for ya (i tried, lol) best to wait and see if they change it. new chevys have practically the same transmission, and a 2013 sonic i test drove did the same thing. I heard the vw dsg tranny is similar but has no issues with noise.. Never tested one though
No GM car sold in the US or Canada has a dual-clutch transmission. All GM automatics are of the traditional torque-converter type. VW uses a wet-clutch DCT instead of the dry-clutch used in the Focus and Fiesta. These seem to have fewer issues though they do require more maintenance and are slightly less-efficient.
02-05-2014 11:52 AM
FordService
Quote:
Originally Posted by alsolacol View Post
Hi, the car has pretty severe rattling issues, especially at low speeds, but definitely well above 2-3 mph.
Please help.
Hey alsolacol,

I'm Todd, the Ford rep around these parts. Send me a private message with your full name, best daytime phone number, VIN, mileage, and preferred servicing dealership; I'll get you in touch with your regional customer service manager.

Todd
02-04-2014 10:29 PM
SEFocus2012
Quote:
Originally Posted by Etch. View Post
Well his posts are only like 1 day apart....so I think one of 2 things:

1) Got out of the focus and into something else

or

2) They updated the TCM or maybe even just reset it, and hasn't put the 500mi or so it takes for the same ole BS to come back....like most the other people that are all OMG it's fixed as soon as they get home from the dealer, only to be like it's back to exactly the same as before a few weeks later.


Thats what i am thinking. Ive seen so many people complain, and im not saying they shouldnt, but ford isnt going to replace the car nor drop the auto and install a stick for ya (i tried, lol) best to wait and see if they change it. new chevys have practically the same transmission, and a 2013 sonic i test drove did the same thing. I heard the vw dsg tranny is similar but has no issues with noise.. Never tested one though
02-04-2014 08:43 PM
Etch.
Quote:
Originally Posted by Arco-Zakus View Post
Can you share any details about what they did to fix it?
Well his posts are only like 1 day apart....so I think one of 2 things:

1) Got out of the focus and into something else

or

2) They updated the TCM or maybe even just reset it, and hasn't put the 500mi or so it takes for the same ole BS to come back....like most the other people that are all OMG it's fixed as soon as they get home from the dealer, only to be like it's back to exactly the same as before a few weeks later.


02-04-2014 06:58 PM
alsolacol
2013 Focus Titanium w/10K miles.

Quote:
Originally Posted by FordService View Post
Hi everyone!

If you're currently experiencing this concern, I want to do what I can to help. Send me a PM with your VIN, dealer, mileage, daytime phone number, and full name; I'll look into options to assist.

Crystal
Hi, the car has pretty severe rattling issues, especially at low speeds, but definitely well above 2-3 mph.
Please help.
11-16-2013 11:37 AM
Tubeway Army
Quote:
Originally Posted by pigpen48 View Post
we have resolved the problem with our dealership they came through with flying colors
thanks to them we are satisfied ford customers again
Glad you got it resolved, sadly the only thing the dealers could do for me to resolve the problem would be an exchange for a manual equipped Focus or a ST.
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