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Topic Review (Newest First)
09-23-2014 02:13 PM
vipalaska
Intermittent Door Locking Issue

Quote:
Originally Posted by Blackcat View Post
You can remove the door panel with the door shut with patience. I did it on the passenger side back in April. I hope my pictures can help you.
Without thinking, I tried the driver's side locked rear passenger door from the outside and it opened. Not sure why it started working, but at least I know that it is not the actuator. So I will continue to trouble shoot this door to see if I can make it do it again. The passenger rear door is not so lucky. It is still locked and I cannot open it from inside or outside. I read one thread from an avionics mechanic who said that he applied 12 volts to one of the wires in the door frame that caused the door to unlock. Anyone know the color of this wire? I am thinking that this might be a power or ground issue.
09-23-2014 12:42 PM
FordService
Quote:
Originally Posted by vipalaska View Post
I have a 2010 4-Door with a similar problem, however both rear doors are locked and cannot be opened from either inside or outside. The odd part is that the door lock rod is up in the unlock position, yet I can't pull/push it up or down? Any ideas short of removing the door panel? Can you do this with the door closed and locked?
Have you been to your dealer to have this looked at? Please let me know, along with your mileage.

Meagan
09-22-2014 10:19 PM
Blackcat
Quote:
Originally Posted by vipalaska View Post
I have a 2010 4-Door with a similar problem, however both rear doors are locked and cannot be opened from either inside or outside. The odd part is that the door lock rod is up in the unlock position, yet I can't pull/push it up or down? Any ideas short of removing the door panel? Can you do this with the door closed and locked?
You can remove the door panel with the door shut with patience. I did it on the passenger side back in April. I hope my pictures can help you.
09-20-2014 10:32 AM
vipalaska I have a 2010 4-Door with a similar problem, however both rear doors are locked and cannot be opened from either inside or outside. The odd part is that the door lock rod is up in the unlock position, yet I can't pull/push it up or down? Any ideas short of removing the door panel? Can you do this with the door closed and locked?
09-18-2014 07:57 PM
Richard7 Fantastic photo set, Blackcat! Thanks.

Update on my rear passenger-side door. Not having any time to work on it, I asked the big guy upstairs to unstick it. About a week later without thinking, I grabbed the door and it opened. Honest. :-)
09-18-2014 02:55 PM
Blackcat I got around to "fixing" my door lock again today. Though I didn't find anything wrong with it or make any adjustments. I just made it work--for now. I took pictures and offered some explanations, I hope it helps someone out.




These are the tools I used. A T30 Torx and a #2 Phillips are required. A right angle Phillips if you can't get the door open. I used the straight blade screwdriver for prying though you're supposed to use something else.




Rock it up from the rear first. No tools needed for me. Then the trim that covers the handle and two T30 Torx screws.



Remove panel behind door handle.







If your door won't open: There's a screw cover on the rear edge of the door which you'd pop open, then you'll need a right angle screwdriver to remove the screw. Not fun.




There's another Phillips screw on the bottom edge of the door. My door is obviously open at this point. That was apparently accomplished by a combination of pushing up and down on the locking rod while locking and unlocking the power locks, screwing and unscrewing the rod's cover, and pulling on the door panel after I removed the Torx screws. The last few times it seized the pushing up or down while hitting the lock button fixed it. Not so this time.




Rear Edge of door




The Sail panel needs to come off before the door panel will come up and over the window channel it sits in.




Remove the window switch and begin to pull the panel off. The fasteners/panel should be pulled straight out toward you.




Door handle cable - shown intact




Shown after removing the cable from the handle and the white plastic collar from the bracket. The door panel should now be free of the car. Keep pulling straight out to release the plastic fasteners, and note that it goes into the window channel at the base of the window.




After removal, the window switch needs to be re-installed in order to operate the window. Even from the driver's seat, this needs to be installed for it to work.




Locking rod intact.




After rod was carefully removed. This can apparently be bent, if I'm interpreting the TSB correctly.




Here's a better look at the mechanism.

I didn't put the Phillips screws back in this time. Without them this is a simple 15 minute job. I don't trust that my fix is permanent and I expect I'll be pulling the panel off again within a few months. The last time I "fixed" it I got four months out of it.
08-19-2014 11:55 AM
Blackcat
Quote:
Originally Posted by Richard7 View Post
Would you have a link to the original TSB?
I can't find it on a free site anywhere.

My lock is now stuck again, it would intermittently seize up but I could get it to unlock by pushing up/pulling down on the rod while locking and unlocking it with the power lock button.

I unlocked and opened the door at least five times one afternoon and then the next time it wouldn't.

When I was in there before I couldn't find any obvious issues. When it's working, it works great.

Not looking forward to taking it apart with the door being shut again.
08-18-2014 01:27 PM
Richard7 Would you have a link to the original TSB?
04-18-2014 07:17 PM
Blackcat I got it now, miraculously enough. I was expecting it to lift up and have hooks that go into the door's metal like every other Ford I've ever dealt with.
04-18-2014 06:17 PM
lacole725
Quote:
Originally Posted by Blackcat View Post
But the door doesn't open. How do I remove the door panel when I can't get the door open?

Experimenting on the other side tells me I can't get the door panel off that either because I'm not smart enough.

Update: There's a T-30 Torx screw behind the cover behind the door handle.

Update 2: There are two T-30 Torx screws behind the cover on the part you pull to shut the door.

and the door panel is still firmly attached to the car

How is it there no how-to anywhere on this forum? If there is I can't find it.
Let's see if I remember how to remove the door panel. I just replaced all four door speakers.

Pull off the black plastic triangle above the door panel, I think there is a screw behind that, or at least you need it off to pull off the panel. There are Torx bolts behind the door grab handle and behind the door opening handle. Pop up the window switch and disconnect. Unscrew the door lock from the rod. There is a small Philip's head screw on the side of the door panel, I can't remember if there are any underneath. Use an interior trim panel removal tool and start prying the panel off at the bottom and work up both sides. You should hear the push-pins pop out.

When re-installing the door panel, make sure the 90 degree bend at the very top of the door panel goes back in the window channel, while making sure the lock rod goes into the hole and the window switch connector gets fished back up through the hole...at the same time. I had a hell of a time getting a panel back on because I didn't realize that wasn't happening correctly.

I also had a problem with my rear door locks not working. Nobody ever rides in the back, except one a few rare occasions. I'm pretty sure the doors are supposed to unlock when I open the driver's side door, but they didn't unlock. It was almost like the child safety lock was on, but I checked it and it was off. I haven't had any problems lately, though.
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