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Topic Review (Newest First)
11-19-2014 11:40 AM
sailor Good to hear you got it repaired, when I read "service station" in the original post it was worrying since special tools are needed for the job.
11-19-2014 09:13 AM
ginger79
Quote:
Originally Posted by FordService View Post
Hi ginger79,

Welcome to the forum!

Keep me in the loop with how your repair goes.

Meagan
Thanks Meagan! I picked it up yesterday, it drives normally now! No lag, no shudder, no grinding. There is a squealing/rattle from the center of the car (it sounds like) now that I never heard before, but to make sure it's not something in my car I am going to take everything out and listen for the next few days first.

I am amazed at how well it drives. Seriously, THIS is what I expected. Just ticked that this fix wasn't done before I bought it, since it came out when the dealer bought it/before I purchased... But oh well... It works (for now- I'm watching it!) and therefore I am happy. Service dept manager Tim King rocked.

This is the fix:
140197C TSB 14-0197 & 140197GG TSB 14-0197; clutch assembly part bv6z*7b546*f, seals part ev6z*7052*a, and transmission fluid replaced (2) XT*11*qdc , reprogrammed TCM, PCM, and performed all adaptive strategies.
11-18-2014 12:44 PM
FordService
Quote:
Originally Posted by ginger79 View Post
I'm having these same issues (mfg 2013, bought used Sept 2014 with 23k miles, after being assured by salesman the sounds and shuddering were normal) and my service station is taking out the transmission to replace seals and check clutch. At this point, less than 3 months in to ownership and 2 payments in, I want out. Unfortunately I didn't trade in or put money down - so I owe more than it's worth. The best part? It's depreciated by $2k+ since I bought it...
Hi ginger79,

Welcome to the forum!

Keep me in the loop with how your repair goes.

Meagan
11-18-2014 11:44 AM
WhatTheFocus
Quote:
Originally Posted by ginger79 View Post
I'm having these same issues (mfg 2013, bought used Sept 2014 with 23k miles, after being assured by salesman the sounds and shuddering were normal) and my service station is taking out the transmission to replace seals and check clutch. At this point, less than 3 months in to ownership and 2 payments in, I want out. Unfortunately I didn't trade in or put money down - so I owe more than it's worth. The best part? It's depreciated by $2k+ since I bought it...
I'm in the same boat buddy.... very upside down on it at this point, owned my 2013 se for 2 months, bout it at 21k now at 22.5k and all the issues.... it rly rly sucks bc like u, i kinda want out too, but im stuck for a few years here.... can only hope they come up with ACTUAL fixes. GL.
11-18-2014 10:16 AM
ginger79 I'm having these same issues (mfg 2013, bought used Sept 2014 with 23k miles, after being assured by salesman the sounds and shuddering were normal) and my service station is taking out the transmission to replace seals and check clutch. At this point, less than 3 months in to ownership and 2 payments in, I want out. Unfortunately I didn't trade in or put money down - so I owe more than it's worth. The best part? It's depreciated by $2k+ since I bought it...
10-30-2014 02:53 PM
2013MKIII
Quote:
Originally Posted by ansar View Post
Hmm, seems like I am having the same issues. I just bought a 2013 Focus SE from CarMax with 31k miles on it. I noticed the problems with moving from a stop and the grinding a couple of days after I got it. I called CarMax and I have an appointment to bring my car in to them in 2 weeks.

I believe I am covered all the way around as far as warranty goes. I am within the 30 days that CarMax fixes everything, I am within the factory warranty, and I bought and extended warranty from CarMax.

I will post what CarMax says.

Thanks for all of the great information on this site.
How did you make out with CarMax on this?
08-15-2014 02:37 PM
ansar Hmm, seems like I am having the same issues. I just bought a 2013 Focus SE from CarMax with 31k miles on it. I noticed the problems with moving from a stop and the grinding a couple of days after I got it. I called CarMax and I have an appointment to bring my car in to them in 2 weeks.

I believe I am covered all the way around as far as warranty goes. I am within the 30 days that CarMax fixes everything, I am within the factory warranty, and I bought and extended warranty from CarMax.

I will post what CarMax says.

Thanks for all of the great information on this site.
12-03-2013 11:24 AM
aptech77
Quote:
Originally Posted by Ysteven View Post
FYI Aptech77.
TSB 11-12-13
12/28/11
AUTOMATIC TRANSMISSION FLUID LEAK
FORD:
2012 Focus
ISSUE
Some 2012 Focus vehicles equipped with an automatic transmission may exhibit a transmission fluid leak from the transmission clutch housing.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Inspect the base of the transmission clutch housing for evidence of transmission fluid leak. Transmission fluid will be slick versus sticky.
a. If the fluid leak is sticky and honey colored, it may be mistaken for engine oil or transmission lubricant. This condition may be caused by excessive rust inhibitor applied to the flywheel during manufacturing. Wipe clean the rust inhibitor from the transmission housing with Motorcraft® Metal Brake Parts Cleaner or equivalent.
2. Is transmission fluid present at the base of the transmission clutch housing?
a. Yes - Proceed to Step 3.
b. No - This procedure does not apply. Refer to Workshop Manual (WSM), Section 307-11 for normal diagnostics.
3. Replace both the inner input shaft seal, located between both input shafts and the hollow outer input shaft case seal. Refer to WSM, Section 307-01.
4. Verify clutch self-adjusters are locked on clutch assembly. Refer to WSM, Section 307-01.
5. Install a new Clutch Assembly Kit. Follow instructions provided in the kit.

Get familiar with our new design DCT.
Well smart guy, this was told to me by the dealership trans tech, as we stood looking at the inside of my ground up trans. So let me be more clear. ITS NOT TYPICAL ATF FLUID, its more like a " light weight gear oil" said the tech. Would you like to call and talk with him, the trained tech or go with what you THINK you know. This car DOESNT NOT USE traditional AFT. Period!
12-03-2013 10:50 AM
PratoN
Quote:
Originally Posted by dan50 View Post
As far as I know, the only way to see there's oil in the clutch housing is to remove the transmission from the engine (why wouldn't Ford build in an inspection port?).
I thought the same thing. Maybe they didn't know in the 2012 models. But not doing it on the 2013-2014 models when they were well aware of the possibility of this being an issue was just careless on their part.
12-03-2013 09:12 AM
Ysteven
Quote:
Originally Posted by dan50 View Post
Physically, both the transmission fluid and engine oil will look pretty much the same. Maybe dealers have a way of telling which is which.

The DCT does not have a dipstick - the car has to be raised while remaining level and the fill bolt removed. The fluid level should be even with the fill hole.

As far as I know, the only way to see there's oil in the clutch housing is to remove the transmission from the engine (why wouldn't Ford build in an inspection port?). And it seems idiotic not to replace the seals when the clutches are out, particularly when a leak is suspected.

Your best route is just to take it back to the dealer. If they prove difficult, appeal to one of th Ford moderators on this board and be ready to provide the last work order. Even Ford has standards on this stuff and I can't imagine they would condone not replacing seals.
Thanks for input Dan50. Yes I do think its idiotic not to replace the seals. Just test drove with manager, FINALLY he agrees that DCT little funny. They will try to apply latest 14-9-4 tsb. Then go from there, but Iam pretty sure it will not help. Since when software helps when hardware at 6oclock.:-)).
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