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Topic Review (Newest First)
12-18-2013 04:02 PM
FordService
Quote:
Originally Posted by svenster View Post
Yesterday it started again... How can it be normal if its fine for 15,000 miles and then after a reflash its fine again for a while. Really wish they would straighten this out.
Hey svenster,

I'd like to get you connected with your regional customer service manager, who is in the best position to assist. Please send me a private message with your full name, best daytime phone number, VIN, and servicing dealership.

Todd
12-18-2013 02:07 PM
dyn085 Moved to Mk3 TSB, Recalls, and Problems Archive.
12-18-2013 01:28 PM
svenster Mine shifted fine for 15,000 miles and started chattering. I took it in and they initially said it was normal and gave me the propaganda sheet from Ford. After my throwing the BS flag they reflashed the computer and did the adaptive learn and it worked better than ever. That was a month ago. Yesterday it started again... How can it be normal if its fine for 15,000 miles and then after a reflash its fine again for a while. Really wish they would straighten this out.
12-16-2013 06:57 PM
GoldenHour ......
12-16-2013 03:56 PM
Gobird
Quote:
Originally Posted by lifespeed View Post
I just started getting some light clutch chatter in 1st gear while accelerating from a stop. The car is a 2012 Titanium and has only 9K miles on it. I am very concerned. Clutch chatter is typically a wear and/or mechanical problem.

I don't know if I have the "updated" clutch programming in this car. I got it used with 2K miles on it from an Acura dealer, so probably not. I have actually been quite happy with the clutch/transmission behavior up until now. Based on reviews from others with the transmission updates, it wasn't clear to me it was an improvement.

I'm going to make an appointment with the Ford dealer.
I have the same year and model as your have. I had the update done about 12months ago. That helped for a while but it started doing the same thing again in first and second gear. I took it to the dealer today. Answer is it needs a new clutch. They had to back order one and this tells me that they have a problem, at least with some 2012 models. I placed an early order for mine when they opened the ordering books so it was one of the first off the line back in 2011. We'll see what happens when they get the new clutch in and installed.

Side note: Mine is a lot worse when on a trip of 90 to 100 miles.
02-13-2013 12:38 AM
lifespeed The chatter has mysteriously disappeared. I have been too busy crawling around underneath my other car (2004 Mercury Marauder) to crawl underneath the Focus. But I will, and I will see if any transmission oil is visible.

I cancelled my service appointment because the clutch was not chattering on the appointed day, so likely to have been a useless trip for service.

Out of sight does not mean out of mind for this Focus owner. I hope the clutch is fine, but I will keep an eye on it.
02-06-2013 12:42 AM
PratoN
Quote:
Originally Posted by Strix View Post
...my car vibrates quite badly after the 3->4 shift, and will continue to vibrate for several seconds after the shift. I've been told that this is normal, even though the car didn't do it before, and no other Focus I have driven exhibits this particular problem.

Now the car is also doing many of the same behaviors it did when the clutches were oily. There are large gaps in power delivery between gears, especially on the 1->2 shift, accompanied by a crunching noise (some here have described it as grinding) and a fair amount of shift flare (as if the first clutch is disengaging quickly while the second one is slow to engage).

It is also becoming more reluctant to downshift, and the throttle seems very 'notchy', for lack of a better description. While the pedal moves smoothly, the throttle response of the car doesn't seem to be in step with it. Push the throttle a little and nothing happens... push it some more and then the throttle moves a bit. Then you push the pedal some more and nothing happens again... a little more and you can feel a bit more power. Etc. etc.
I thought I was the only one with 4th gear vibrations! Yay - now that's two cars. That means it's normal!
02-04-2013 09:30 AM
2012sel
Quote:
Originally Posted by lifespeed View Post
I just started getting some light clutch chatter in 1st gear while accelerating from a stop. The car is a 2012 Titanium and has only 9K miles on it. I am very concerned. Clutch chatter is typically a wear and/or mechanical problem.

I don't know if I have the "updated" clutch programming in this car. I got it used with 2K miles on it from an Acura dealer, so probably not. I have actually been quite happy with the clutch/transmission behavior up until now. Based on reviews from others with the transmission updates, it wasn't clear to me it was an improvement.

I'm going to make an appointment with the Ford dealer.
Definitely get that felt panel off the bottom of the car and check for signs of a failed seal. See link and comment below from the lemonlaw.com website.

My chatter (as you've described) started at 13,000 miles.

I did the hard acceleration thing using sport mode to make every shift at as much engine power as possible. Trying to make the clutches slip basically. It worked for me and I'm currently at around 17,000 without the problem. I'm not saying it'll work for everyone, but it's obviously worked for many.


http://www.lemonlaw.com/wordpress/fo...ssion-problem/
Adan S Says:
February 1st, 2013 at 10:52 am

I just brough my 2012 Focus SEL into Ford with transmission slippage at 9,500 miles. I was worried that I would get told thats just how it was designed. However, I took the service manager for a test drive to show him first hand my concerns. I explained to him I was aware that this transmission was designed differently and took time to learn the driver. That when I first got it, it did jerk a little until I got used to it. However, within the last few hundred miles the jerking has come back and was so bad I thought I would get whip lash. They put some sort of dye into the transmission and were able to see that fluid was leaking into parts of the transmission where fluid shouldnt be. That that fluid was leaking onto the clutch and that was causing the slippage. They replace 2 seals and the clutch. Now it works GREAT!!! Better than it did the day I drove it off the lot.
02-04-2013 08:43 AM
FordService
Quote:
Originally Posted by lifespeed View Post
...my trans and clutch has worked perfectly for 9K miles, until yesterday when it started chattering.
Quote:
Originally Posted by bigdesignmachine View Post
My 2013 ST has a small noise that the clutch makes when shifting from 1 - 2 and 2 - 3...
Quote:
Originally Posted by paul21 View Post
...The chatter evolves into very rough shifting and power surging when the clutches are very cold...
lifespeed, bigdesignmachine, & paul21,

I want to help by arranging calls from your regional customer service managers. Please send me a PM with your VIN, full name, phone number, approximate mileage, and dealer name/state.

Quote:
Originally Posted by dan50 View Post
...Of course one can still have a leaky seal without anything showing on the outside, but drips should make it an easy call for your dealer.
Quote:
Originally Posted by kam327 View Post
That isn't necessarily true. Mine appeared at 500 miles and went away at 1500 miles with the 5 full throttle accel routine...
Quote:
Originally Posted by Kabigon View Post
...If the engagement is not smooth, there are three possibilities that may correct the problem...
Itís great to see so much community support, guys!

Quote:
Originally Posted by Strix View Post
...I'm fully expecting to be told "it's normal" when I finally do get around to having a dealership waste my time again (I'm getting to it, Cory!).
Iím happy youíre open to a follow-up visit, Strix; let me know via PM when you make the appointment and Iíll do what I can to assist.

Cory
02-02-2013 11:24 PM
Kabigon
Quote:
Originally Posted by lifespeed View Post
Your comment seems to fall in the category of a slight quirk of this kind of trans, as it is new and breaking in. Which I agree with, don't mind, and doesn't describe my problem.
The clutches can be quirky at times. If the engagement is not smooth, there are three possibilities that may correct the problem.

1) Hard/mixed acceleration (my previous suggestion).

2) The dealer will reset the clutch adaptive learning. This is done by a special service tool and cannot be done be disconnecting the battery.

3) The dealer will replace the clutch assembly and any leaking seals.
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