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Thread: myford touch sync update wont download Reply to Thread
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Topic Review (Newest First)
01-31-2013 01:48 PM
FordIVTteam
Quote:
Originally Posted by wego2 View Post
Jaclyn,
Thanks for the response. I was not prompted to update Active X or Java. I followed the directions and changed the recommended settings to allow Active X to run and allow the download. But, again and again the download would not work.
Switched to another computer and downloaded the file without issue.
Thanks again Jaclyn.
You're welcome! Glad you were able to get it download.

Let me know if you have any additional questions.

Jaclyn
01-30-2013 02:16 PM
wego2
Quote:
Originally Posted by FordIVTteam View Post
Hi, wego2 -

You may also be prompted to update to the most recent versions of Active X or Java plug-ins before beginning the download process. It's essential that these browser plug-ins are up to date and given permission to run in order to successfully download the update. Let me know if you're able to get it.



Jaclyn


Jaclyn,

Thanks for the response. I was not prompted to update Active X or Java. I followed the directions and changed the recommended settings to allow Active X to run and allow the download. But, again and again the download would not work.

Switched to another computer and downloaded the file without issue.

Thanks again Jaclyn.
01-30-2013 01:38 PM
FordIVTteam
Quote:
Originally Posted by wego2 View Post
Jaclyn,
I am having the same problem as the OP. I'm using a PC running windows and internet explorer 9.
Hi, wego2 -

You may also be prompted to update to the most recent versions of Active X or Java plug-ins before beginning the download process. It's essential that these browser plug-ins are up to date and given permission to run in order to successfully download the update. Let me know if you're able to get it.

Quote:
Originally Posted by I Bleed Ford Blue View Post
I had the same problem, and there was a java plug-in that would not install in chrome, I tried again with IE and the plug-in installed and the download worked.
Thanks for the tip, I Bleed Ford Blue!

Jaclyn
01-29-2013 11:50 PM
I Bleed Ford Blue I had the same problem, and there was a java plug-in that would not install in chrome, I tried again with IE and the plug-in installed and the download worked.
01-29-2013 10:06 PM
wego2
Quote:
Originally Posted by FordIVTteam View Post
Hi, colin warburton -

Which internet browser are you using? Do you have a PC or a Mac?

Jaclyn
Jaclyn,

I am having the same problem as the OP. I'm using a PC running windows and internet explorer 9.
01-18-2013 09:00 AM
FordIVTteam
Quote:
Originally Posted by colin warburton View Post
hello all, today i received my a4 card from ford, now for some odd reason i cant download the sync update i have active x enabled but it doenst show up
Hi, colin warburton -

Which internet browser are you using? Do you have a PC or a Mac?

Jaclyn
01-17-2013 06:54 PM
colin warburton
myford touch sync update wont download

hello all, today i received my a4 card from ford, now for some odd reason i cant download the sync update i have active x enabled but it doenst show up

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