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Thread: Rattle over bumps - front end? Reply to Thread
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Topic Review (Newest First)
02-01-2013 08:30 AM
FordService
Quote:
Originally Posted by Strix View Post
Mine will be tied, too, in handcuffs, if I'm told again that my obviously messed up car is "normal"...
Id rather help in every way I can to keep from you getting arrested. Little would make me happier than to see your concern taken care of.

Cory
01-31-2013 06:30 PM
Strix
Quote:
Originally Posted by FordCustomerService View Post
My hands are tied unless you go to a Ford dealer, Strix.
Mine will be tied, too, in handcuffs, if I'm told again that my obviously messed up car is "normal". I'll be leaving the service department not in my Focus, but in the back of a police car.

Please don't consider this a threat, but rather a plain statement about my level of frustration. I have serious doubts about my own ability to contain myself if I have my time wasted and my intelligence insulted _yet again._

For what it's worth, I e-mailed the dealership that I purchased the car from last night... and did not hear back from them today. Typical Ford dealership customer service.
01-31-2013 10:24 AM
FordService
Quote:
Originally Posted by Strix View Post
Encouraging people to take their car in to a dealership so that they can be told everything is "normal" DOESN'T REALLY HELP...
My hands are tied unless you go to a Ford dealer, Strix.

Cory
01-30-2013 04:55 PM
Strix
Quote:
Originally Posted by FordCustomerService View Post
Please know that I do everything in my power to help with concerns I see on the forum, Strix.
Encouraging people to take their car in to a dealership so that they can be told everything is "normal" DOESN'T REALLY HELP.

Just saying...
01-30-2013 09:42 AM
FordService
Quote:
Originally Posted by kam327 View Post
Check for the rocks described here...
kam327,

That thread was a great read; I appreciate you sharing it.

Quote:
Originally Posted by Strix View Post
Anytime, Cory. To everyone having problems with their car:...
Please know that I do everything in my power to help with concerns I see on the forum, Strix.

Cory
01-29-2013 05:38 PM
Strix
Quote:
Originally Posted by FordCustomerService View Post
Thanks for the recommendations and for taking the time to help, guys.
Anytime, Cory.

To everyone having problems with their car:

You can just take to any Ford dealership and be told that your problems are 'normal'.

And just like that, the problem will be 'solved'.

For Ford, anyways.
01-29-2013 07:56 AM
kam327 Check for the rocks described here.

http://www.focusfanatics.com/forum/showthread.php?t=302938

It is a metallic-ish rattle, but it's speed-sensitive which you didn't mention so it's likely not your problem. But something easy to check anyway.
01-29-2013 07:50 AM
FordService
Quote:
Originally Posted by vegachicago View Post
Cory, I'll get the info to you ASAP. Thanks
vegachicago,

You got it. Ill keep an eye out for your PM.

Quote:
Originally Posted by Strix View Post
...You just have to take it back a few more times, maybe to another dealership, maybe have a few chats with Ford Customer Service...
Quote:
Originally Posted by dapainta View Post
...Also check the sway bar links. They can make a noise over bumps it their worn.
Quote:
Originally Posted by nseah View Post
...After taking it home it drives like a dream! just like the car i test drove and loved...I now have the focus I wanted when i bought it!
Thanks for the recommendations and for taking the time to help, guys.

Cory
01-29-2013 07:44 AM
nseah
Quote:
Originally Posted by vegachicago View Post
I've got a front end rattle over small bumps or rough road. Seems to maybe be on the left driver side area. Not the transmission shifting or brakes since the noise is there with brakes applied or just coasting. This is not a clunk, just a metallic kind of rattle. I've checked under my car a number of times with a rubber mallet and cannot find anything. Not my Kysor shutters, or plastic rattle.
However, I find that if I raise the car and hit my axle, it almost makes the sound. Maybe a loose or worn carrier or axle bearing. It's been to the dealer 2 times with no luck. Does Not seem temperature sensitive either. Driving me nuts! I have around 8500 on the odometer. HELP
Same thing happened in my car. I didn't think much of it (although my experience was it was sort of temperature sensitive). Was at the dealer for a MFT issue, so i mentioned the suspension noise to see if they had time to look at it. Driver took it around the block couldn't hear anything. Then i told him to drive over a small speed bump, then he heard the crunching sound.

Turns out that the springs, struts and bearings all needed to be replaced, and in turn it screwed up the alignment very very badly. Apparently it's a common issue for MK3 with build dates before April 2012.

After taking it home it drives like a dream! just like the car i test drove and loved. Weirdly even the transmission shifts smoother. i use to get a tiny grinding sound going into 1st and from 1st to 2nd gear. But now i get no grinding, and i feel like it has a lot more power now. On the summary sheet i didn't see that they did any work on the transmission so i'm not sure why suspension work would effect transmission but just saying what i'm observing in my car. I now have the focus I wanted when i bought it!
01-28-2013 08:54 PM
dapainta Have you guys check any heat shields. Steel and aluminum don't mix we'll and the mounting nut on the shields can go right through the shield. Also check the sway bar links. They can make a noise over bumps it their worn.
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