|Today 12:16 AM|
- Ford is fully aware of the problem. It's obvious that 100s if not 1000s of Ford Focus owners have reported this issue with varying degrees of response from dealers. The number of threads on this Ford monitored forum alone dealing with this issue is mind boggling.
- The problem is an obvious defect that Ford seems reluctant to acknowlege fully. Surely no special qualifications are needed to make this statement since so many of these transmissions grind and shudder to the point where it is obvious to anyone that no-one would buy a new vehicle that made these noises on a test drive.
- These grinding noises obviously reflect accellerated transmission wear. Dealers indicating they are normal is rediculous. After a year, my clutch was replaced with the old one described by the tech as damaged.
- The problem is so obvious and wide spread that having people make videos of it suggests that customers need to prove something to Ford That is rediculous - of course Ford is aware - they are paying for reams of clutch replacements all over the place all for the same issue.
- Ford and Ford dealers are not reponding to this issue consistantly based on the accounds made on this Forum. Some acknowlege the obvious problem and fix it under warranty, others take the absurd position that "its normal" (I was lucky - My Dealer was reasonable and did the work).
- Customer service reps monitoring this site seem powerless to escalate this issue (or at least to get any acknowledgement of it from the Coporate level - they will however help to refer you to a regional rep.
- It's yet to be proven whether the clutch replacements being done on many vehicles will actually hold in the longer term. Mine has held for 1 year though I see some sighs of the issue returning.
- We need to call on Ford to do the right thing and extend transmission warranties on these vehicles without charge to protect customers from premature wear that is obviously occuring when theses transmissions grind like this.
It's tiresome to see the same issue being reported here over and over and over (for years now) with dealers out there still claiming that transmission grinding on new vehicles in this day and age is a normal vehicle characteristic. C'mon Ford - what pile of bull.
Rant over .... again
|Yesterday 09:26 PM|
|mishka||reading over the characteristics sheet I came across a section about Hill Start Assist which when the car is stopped and brake applied, once you let go of the brake the HSA keeps the car stationary for 2-3 seconds to give the driver time to press the gas pedal . I wonder if this has anything to do with the behavior . But I have found that a lot of the issue is knowing how to drive the DCT, the tuning, and adding extra power. 2nd clutch pack here and had some whining when the temperatures changes but no problems at all.|
|Yesterday 07:17 PM|
New clutch pack
My Focus is scheduled to also get a new they said improved clutch pack-2nd one now at 30k next week... I truly hope it is the final fix..... anybody else running the new one??
|Yesterday 06:50 PM|
|Yesterday 06:47 PM|
That is the EXACT same sound mine was making. My dealer replaced my clutch this week.
The key for me was that it would happen when the engine was really warmed up. The few times I left it at the dealer, they only drove it for a few miles and couldn't find the sound or the shudder. So one afternoon after driving from Chicago to Indy, I drove straight over to the dealer, asked the transmission tech to jump in with me (without turning the car off) and we went for a little ride. 20 minutes later he was telling the Service Department Manager that I needed a new clutch.
I've been down with this chest cold thing that's going around so haven't driven much since I got it back.
|Yesterday 06:38 PM|
Small Christmas present to FORD
Just made a video using my phone, I know its not the best but you can still hear the noises coming from this tranny.
Car was at 2 different dealers last month and they all say the same
"its the characteristics of this vehicle"
What you think?
I will be making a better video sometime next month..
|12-19-2013 06:47 PM|
I'm interested to hear how the Focus runs on your trip to Chicago; be sure to follow up with me next week.
|12-19-2013 06:34 PM|
Unfortunately, you may not know for certain until summer.
Sent from my Galaxy Note 2 using FF Mobile
|12-19-2013 05:24 PM|
New Clutch installed yesterday
I don't have the paperwork because they weren't able to print it out so I'm not sure exactly what all they did. Simply drove the 5 miles home last night so not enough to really get an idea if the problem is fixed.
Will be driving from Indianapolis to Chicago on Saturday morning, so we'll see how she does. The shudder is most pronounced after driving long highway distances (getting the car really warmed up) and then doing stop and go city driving.
Hoping this will take care of the shudder!
|12-17-2013 04:42 AM|
I bought the car in 9/2014. I don't know the build date. The most recent TSB (at that time) was TSB 13-09-04 and I had it done in the first two weeks of ownership. The tranny guy said the clutch seals were already of the newest type and there was no leakage. Seems Ford has upgraded the clutch seals and the DCT itself over time in an attempt to fix this problem. I had the newest clutch seals and they were replaced during the TSB fix. The improvements clearly came from the software fix alone.
As I said, I currently have no problems. If the noise comes back in the Spring, too bad for me. I'll still drive it as now I have a set of Pirelli tires invested in the deal ($650 installed). I leased my Focus and it now has 7000 miles on it.
Good luck with yours.
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