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Thread: 2012 Focus Metal shaving Reply to Thread
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Topic Review (Newest First)
01-09-2013 04:54 PM
mrdeath2000 Not much else you can since they tossed the oil filter. Keep an eye on it and make sure it's noted, hell if you can get a paper copy of the notes printed out.

Next oil change, if you have a shop do it, ask them to save the oil filter for you.
01-09-2013 04:48 PM
zick2500 Well spoke with the dealership and their finished. They said they drained the oil through a strainer and didn't find any metal shavings. They used a boroscope and peeked into the oil pan and didn't see anything there either.
So they are sending me on my way and just noting it for future reference.
I asked for the filter but they tossed it in a pile and don't know which one it is anymore.
01-09-2013 08:22 AM
whynotthinkwhynot Eeeeek. 150k miles, never had that happen.

As far as their lack of concern- it's probably not knocking, so that's good.
01-08-2013 06:47 PM
zick2500 Just dropped it off at the dealer. The service writer (or whatever their title is and the service manager (I believe)) both don't seem to be concerned that much.
They pretty much think they'll find the metal shavings in the oil pan and cleaned it out and I'm good to go.
I made my concern about that stuff possible doing damage to the engine and/or that damage has already occurred but he just said they'll document it for future reference...

This is the 2nd oil change, the dealer did the 1st one and I was about to to do the next one until I saw this.
Oh and I forgot to mention that the oil filter had been leaking too. I never noticed because all the oil drips were being caught by the underbody panel which is some kind of cloth like material that the oil was absorbing into.
01-08-2013 02:03 PM
FordService
Quote:
Originally Posted by zick2500 View Post
Yeah, gonna take it to the dealer tomorrow and see what happens.
Itís great youíre having the dealer check it out, zick2500; Iím sure theyíll take care of you.

Quote:
Originally Posted by Elizabeth View Post
Take it to the dealer tell them what you found...
Quote:
Originally Posted by elsolo View Post
That's what warrantees are for...
Quote:
Originally Posted by whynotthinkwhynot View Post
...then let us contact our Ford Customer Service representative...
Quote:
Originally Posted by AZfocus2012 View Post
...That is why I am an advocate of the early oil change on new cars and motorcycles...
I love seeing the community help out; thanks, guys!

Cory
01-08-2013 12:49 PM
AZfocus2012
Quote:
Originally Posted by mrdeath2000 View Post
I would try and extract enough of the oil to send off to one of the oil analysis labs (I think one is called blackrock ~$25).
That way if the dealer is blowing you off you can have it analyzed and they will tell you what the material is in there and you can figure out what's toast and maybe have more push on the dealer or Ford customer service.
Another thought is to change the oil yourself. Document it with pictures or video. You would want to let the oil stand in the drain pan for awhile, to let any suspended particulate to settle to the bottom. Photograph and save the stuff in the bottom of the pan, and like the previous poster suggested, send off a sample to Blackstone Labs for analysis.

http://www.blackstone-labs.com/
01-08-2013 12:36 PM
mrdeath2000 I would try and extract enough of the oil to send off to one of the oil analysis labs (I think one is called blackrock ~$25).
That way if the dealer is blowing you off you can have it analyzed and they will tell you what the material is in there and you can figure out what's toast and maybe have more push on the dealer or Ford customer service.
01-08-2013 10:49 AM
AZfocus2012 That looks like the kind of stuff I have seen come out of every new car and motorcycle I have had. Usually after the first or second oil change it will be gone. That is why I am an advocate of the early oil change on new cars and motorcycles. How many oil changes have you had in 13K miles?
01-08-2013 10:37 AM
whynotthinkwhynot New engine

If the dealer gives you any crap, then let us contact our Ford Customer Service representative and see what she can do for you. Chunks of metal in the oil are not normal. Those look like parts of a bearing to me, but you never really know until you remove stuff.
01-08-2013 12:13 AM
zick2500 Yeah, gonna take it to the dealer tomorrow and see what happens.
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