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Thread: 2012 Ford Focus Steering Problem Reply to Thread
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Topic Review (Newest First)
04-25-2016 07:55 AM
mjb457 I over weekend just lost my power assist at 61k miles -third time.... dealer found connection issue at main junction box-repaired.
04-12-2016 07:40 AM
CarpeDiem1420 Our law firm handles vehicle defect cases and we're starting to look into accidents involving the Focus where possible power steering issues led to severe injuries or death.

I will provide an updated post when we learn something new.
04-06-2016 06:24 PM
pintoman
Quote:
Originally Posted by GoIndy98 View Post
I have a 2012 Focus Ti with 18" wheels. It is a crash car, but after fixing it, I have been driving it for two years with no fault codes. Then I had the stiff steering issues described in here and took it to the dealer for the TSB 12-2-17 gear replacement. After replacing the gear, he had two issues: 1) Steering is stiffer to the left than to the right. It's feels like it is "catching" then slipping, but it goes away after a few minutes of driving. 2) There is a hill assist warning that now appears. He tried two different gears and replaced a clock spring. After three weeks, I took it back because these guys were inspiring zero confidence in me. (Dealer thinks there's an electrical short between the RCM and an airbag module. I had this all replaced after the accident so I'm skeptical.) I think it's some sort of position error. Has anyone seen this before? Any advice?
Don't quote me but if the Focus has rack n pinion steering then as with my '95 Escort, it could be a rack n pinion bushings being bad.....this is what is going on with my Escort, it is stiffer to one side than the other than it gets sloppy like a king pin going out like on the old Ford PU.....just my experience!
04-06-2016 04:33 PM
mjb457 Ford Service Tricia: There is a known issue that comes & goes you could take it to five dealers & if it isn't happening at the time when you get there what do you do? (hopefully there aren't any accidents as a result of lost steering ) MJB
02-25-2016 08:38 AM
FordService
Quote:
Originally Posted by GoIndy98 View Post
I have a 2012 Focus Ti with 18" wheels. It is a crash car, but after fixing it, I have been driving it for two years with no fault codes...
Hello GoIndy98,

Have you considered seeking a second opinion from another Ford Dealer? Also, whatís the mileage on your vehicle? Iíll be happy to look into available options to assist!

Tricia
02-24-2016 05:21 AM
GoIndy98 I have a 2012 Focus Ti with 18" wheels. It is a crash car, but after fixing it, I have been driving it for two years with no fault codes. Then I had the stiff steering issues described in here and took it to the dealer for the TSB 12-2-17 gear replacement. After replacing the gear, he had two issues: 1) Steering is stiffer to the left than to the right. It's feels like it is "catching" then slipping, but it goes away after a few minutes of driving. 2) There is a hill assist warning that now appears. He tried two different gears and replaced a clock spring. After three weeks, I took it back because these guys were inspiring zero confidence in me. (Dealer thinks there's an electrical short between the RCM and an airbag module. I had this all replaced after the accident so I'm skeptical.) I think it's some sort of position error. Has anyone seen this before? Any advice?
01-20-2016 06:02 PM
mjb457 I feel all the early production Ford Focus's have computer related issues that cause these issues--later models much better.
05-02-2015 11:39 AM
flbowhunter
2012 Ford Focus SE Hatchback Steering Assist gone

New to the forum but just wanted to give my experience on this car. Bought brand new from dealer even after reading about the problems with this car, thought I might get a good one....wrong. Transmission was first problem, roll backs on stops, hesitating etc, no power with gas mashed, stalling. Took it to my local Stealership under recall for reprogramming. Thought everything was good for a while...wrong did it again a few months ago. Shut vehicle off restarted it was fine. About a week after it did that, my wife was merging into traffic on a very busy road and the steering assist went out, basically locking the steering wheel. Thank God she was in the outside lane and did not get hit or get into an accident, she basically went off the shoulder of the road. She was so scared she was crying and I could barely understand her when she told me what happend on the phone. My children were also in the car and they were petrified. My wife will not drive the car as she is scared of it, I now only drive it 5 miles to work and back since I am the only one who can turn the steering wheel. I have been back and forth with Ford for months about fixing it under a recall since they have known about this issue for years yet they want to charge me about $2000 to repair the whole steering rack. I have called our joke of a dealership (Nick Nicholas Ford in Crystal River, Fl). I have contacted the State's Attorney, I have filed complaints with the NHTSA. I have to say I will never own another Ford of any kind again after going through this ordeal, still without a resolution to the problem. I have just seen they are recalling over a half a million Ford vehicles now for steering related problems. I can only hope they will own it and take care of this on my vehicle. I feel cheated and betrayed by a company that touts they are very serious about safety. This is my experience so far. Buyer beware of these vehicles.
03-25-2015 05:13 PM
sailor A rebuilt "totalled" car that's always been hard to steer since acquired.

Prev. threads here on both troubles after accident repair with alignment/bearings etc. AND on issues trying to get a replacement steering rack working when doing a rebuild - from wiring to programming.

Proverbial can of worms for possible problems.
03-25-2015 01:44 PM
markk My local dealer said it was not covered since it has a salvage title. So I am out $1500. So be it. It makes sense that the warranty would not have covered this anyway. My 2006 Malibu Maxx has had no issues whatsoever and rides great after almost 9 years. I am wondering if my Focus was totalled due to steering problems...
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