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Thread: Vibrating at Idle (2012 Focus) Reply to Thread
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Topic Review (Newest First)
05-26-2015 06:17 PM
FordService
Quote:
Originally Posted by Borko View Post
Hello,

Short update on my situation. After all difficulties I passed they have changed the engine mounts and now the car is working as new. No vibrations anymore.

Thank you, Ford Service for helping me, and following up with the dealer which I guess played a big role in solving the issue.

Cheers

Boris
My pleasure! Glad to hear everything's worked out.

Meagan
05-26-2015 10:37 AM
Borko Hello,

Short update on my situation. After all difficulties I passed they have changed the engine mounts and now the car is working as new. No vibrations anymore.

Thank you, Ford Service for helping me, and following up with the dealer which I guess played a big role in solving the issue.

Cheers

Boris
05-14-2015 01:08 PM
FordService
Quote:
Originally Posted by BMatt07 View Post
I am having the same exact issue.

Just picked up a used 2012 Focus SE Hatchback, I have had the car for about two weeks now. Didn't really notice the vibrating at idle until last night.

There's roughly 28,000 on the odometer. Going to contact my dealer and see what they say. I previously owned a 2006 Mercury Milan, drove it for 150,000 miles, and never experienced any shaking at idle.
Hi BMatt07,

Heading to your dealer is a great first step. Keep me in the loop on this. :)

Meagan
05-13-2015 01:50 PM
BMatt07 I am having the same exact issue.

Just picked up a used 2012 Focus SE Hatchback, I have had the car for about two weeks now. Didn't really notice the vibrating at idle until last night.

There's roughly 28,000 on the odometer. Going to contact my dealer and see what they say. I previously owned a 2006 Mercury Milan, drove it for 150,000 miles, and never experienced any shaking at idle.
04-28-2015 10:01 AM
FordServiceCA
Quote:
Originally Posted by Borko View Post
Hello FordService,
Thank you for your reply. I have never tried another dealer. This one is closer to me and makes the things easyer to arange. But yes I should try another one. The year is 2012 and the ordo aporx. by heart around 47000.

Best Regards,

Boris
You're welcome, Borko. I'm happy to help! Check out the dealerships in your area here.

I'll look into how to help on my end as well. Please send a PM with the VIN, preferred dealership, full name, and your best daytime phone number.

Mariel
04-24-2015 10:56 AM
Borko Hello FordService,
Thank you for your reply. I have never tried another dealer. This one is closer to me and makes the things easyer to arange. But yes I should try another one. The year is 2012 and the ordo aporx. by heart around 47000.

Best Regards,

Boris
04-24-2015 08:10 AM
FordServiceCA
Quote:
Originally Posted by Borko View Post
Hello All, and hello Ford Service. I have the same issue, more noticeable while idle, but in gear also at low rpm. I probably talked to the dealership at least 5 times and everytime everything is normal for them. I had a problem with the clutch cinse the beggining. It was sliding at higher gear and making a lot of strong shakings when going at 1-st gear. And after 2 years and a half and may be more than 10 test driving and a lot of conversations where they were trying to convinse me that it is all normal, finaly they considered the clutch as not good, and changed it. So for 2,5 years I have managed to make them fix one issue. I was always talking about those idle vibrations also, but they were always telling me "first things first". So now I really hope before the worranty ends to help them see my issues with the idle vibrations. Last time they (the vibrations) made the horn (which is behind the frond mask) to brake and make very strong noices on idle. Now the new horn that they replaced is starting to do the same. And they still keep telling it is the horn and not the engine. No comments. Wondering how many horns we have to change for those guys to realise that the vibrations come from the engie are the reason for that. So Ford Service, if you can help me somehow please do so :) I am really fed up of this and I am really thinking of changing the brand. Not becuase of the car, but the service can really make you feel very tired.

P.S. Sorry for my poor english :)
No problem, Borko. We're happy to help!

Have you considered seeking a second opinion at another dealer in your area? Please let me know the year and current odometer reading on your Focus. I'll check my resources and see how to help on my end.

Mariel
04-21-2015 10:56 AM
Borko Hello All, and hello Ford Service. I have the same issue, more noticeable while idle, but in gear also at low rpm. I probably talked to the dealership at least 5 times and everytime everything is normal for them. I had a problem with the clutch cinse the beggining. It was sliding at higher gear and making a lot of strong shakings when going at 1-st gear. And after 2 years and a half and may be more than 10 test driving and a lot of conversations where they were trying to convinse me that it is all normal, finaly they considered the clutch as not good, and changed it. So for 2,5 years I have managed to make them fix one issue. I was always talking about those idle vibrations also, but they were always telling me "first things first". So now I really hope before the worranty ends to help them see my issues with the idle vibrations. Last time they (the vibrations) made the horn (which is behind the frond mask) to brake and make very strong noices on idle. Now the new horn that they replaced is starting to do the same. And they still keep telling it is the horn and not the engine. No comments. Wondering how many horns we have to change for those guys to realise that the vibrations come from the engie are the reason for that. So Ford Service, if you can help me somehow please do so :) I am really fed up of this and I am really thinking of changing the brand. Not becuase of the car, but the service can really make you feel very tired.

P.S. Sorry for my poor english :)
04-15-2015 04:20 PM
FordService
Quote:
Originally Posted by jewjewfruit View Post
Dealer service foreman said it was engine mount(s). Vehicle is still under the 5-yr / 60k-mile warranty, and this is covered. We are taking it in in a couple of days to get it fixed; I will check back to let everyone know if that fixed the vibration problem.
Happy to hear everything's going well with your dealer. I can look into some additional assistance, as well. Just send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location.

Meagan
04-14-2015 11:55 AM
jewjewfruit Dealer service foreman said it was engine mount(s). Vehicle is still under the 5-yr / 60k-mile warranty, and this is covered. We are taking it in in a couple of days to get it fixed; I will check back to let everyone know if that fixed the vibration problem.
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