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Thread: DCT / PowerShift Transmission Update TSB Thread Reply to Thread
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Topic Review (Newest First)
12-16-2014 12:09 PM
FordService
Quote:
Originally Posted by MSUMark View Post
Wow! Less than an hour after my last post I got a call from the other local dealer (not the one that's been putting me off) and we set up a day,, Dec 22, for me to come by to check it out. He seemed optimistic that parts could be replaced and actual service could be performed. Thanks Meagan!
You're more than welcome! Glad to be of service

Quote:
Originally Posted by jeg123 View Post
I have had my car in to the dealer three times. They gave me a new flash the first time and the other tones said it was within normal range of their tests. I have had Ford reps call me from this forum also. Everyone tells me that is just how the car behaves. My car literally almost dies at least once every time I drive it. I live in the city so there is a lot of stop and go driving and the car can't handle it. It's even more noticeable since the weather has gotten cold and I'm using the heat. The blower from the heat literally cuts out for a second when the car is about to die. Like when you are driving a stick and let the clutch out too fast. It's annoying for sure.
If you'd like me to look into your case, please let me know. :)

Quote:
Originally Posted by henryd1981 View Post
Well, it's been almost 2 months since I've had the clutches and seals replaced. The shuddering is gone, but now I'm experiencing some a little different. This has only happened a handful of times, but there have been instances where I'll give it gas and the car just revs for a split second before actually going. It's like a bit of a hard shift and I've never experienced this in the time I've owned the car, which is now over a year and a half.

My current hypothesis: I think the software update that was installed when I had the clutches and seals replaced is a little buggy. I wonder how often Ford issues software tweaks. I just hope it's a fluke and won't turn into a bigger problem.
Have you been back to your dealer to have this checked out? Please let me know, along with your current mileage.

Meagan
12-15-2014 09:22 AM
RonW956
Quote:
Originally Posted by Emmortal View Post
I'm now convinced that it has a learning disability.
12-15-2014 09:15 AM
VisionPilot
Quote:
Originally Posted by Emmortal View Post
I would tend to agree. They keep flashing it and putting it back in learning mode, I'm now convinced that it has a learning disability. It drives great in learning mode then gets wonky when it's done.

Anyways, mine finally went back in for another new clutch pack and I'm picking it up today. Pretty sure this will be the last one for me, I'm planning to sell it in the new year. 3 clutches in as many years on my '12 Focus, I'm throwing in the towel. My dealer's service department has always been great about it, I just don't trust the car anymore and it's completely killed my enjoyment of it.
I also agree! It's definitely a bug in the software, or an incomplete algorithm in the learning code. Back in July, I had them flash TSB14-0131 (I think, it was the latest at the time), and changed my driving habits shortly thereafter. Whenever I'm not on the highway, I use S mode to "teach" it that I don't want to shift too early. After a few days, the shudders disappeared. It's now been months since I've experienced them. Even so, I went ahead and had the latest TSB14-0197 flashed just over a week ago. Still smooth as silk. Only time I ever shift to D is on the highway, or when maintaining a constant 45mph or higher. But, every single time I come to a stop at a signal, I always start in S mode, just to make sure it knows to hold 1st and not try to think about going to 2nd prematurely. Well, occasionally I do launch in D just to test it out.... still smooth as can be.
12-15-2014 09:09 AM
Emmortal
Quote:
Originally Posted by RonW956 View Post
I still think 95% of the DCT problems are related to the software...
I would tend to agree. They keep flashing it and putting it back in learning mode, I'm now convinced that it has a learning disability. It drives great in learning mode then gets wonky when it's done.

Anyways, mine finally went back in for another new clutch pack and I'm picking it up today. Pretty sure this will be the last one for me, I'm planning to sell it in the new year. 3 clutches in as many years on my '12 Focus, I'm throwing in the towel. My dealer's service department has always been great about it, I just don't trust the car anymore and it's completely killed my enjoyment of it.
12-15-2014 12:38 AM
RonW956
Quote:
Originally Posted by henryd1981 View Post
Well, it's been almost 2 months since I've had the clutches and seals replaced. The shuddering is gone, but now I'm experiencing some a little different. This has only happened a handful of times, but there have been instances where I'll give it gas and the car just revs for a split second before actually going. It's like a bit of a hard shift and I've never experienced this in the time I've owned the car, which is now over a year and a half.

My current hypothesis: I think the software update that was installed when I had the clutches and seals replaced is a little buggy. I wonder how often Ford issues software tweaks. I just hope it's a fluke and won't turn into a bigger problem.

I still think 95% of the DCT problems are related to the software. I just noticed that when I hit the key fob to lock the doors and if i get a nice loud courtesy honk along with the lighst lighting up the trans on my wife's '14 Focus doesnt shudder and the times when it doesnt honk but just lghts up the lights after I lock the doors, it shudders after driving around a short distance... coincidence or related? werid.
12-14-2014 11:55 PM
henryd1981 Well, it's been almost 2 months since I've had the clutches and seals replaced. The shuddering is gone, but now I'm experiencing some a little different. This has only happened a handful of times, but there have been instances where I'll give it gas and the car just revs for a split second before actually going. It's like a bit of a hard shift and I've never experienced this in the time I've owned the car, which is now over a year and a half.

My current hypothesis: I think the software update that was installed when I had the clutches and seals replaced is a little buggy. I wonder how often Ford issues software tweaks. I just hope it's a fluke and won't turn into a bigger problem.
12-11-2014 04:41 PM
leomon
Quote:
Originally Posted by annaeed View Post
Let's see just to add another one to the list. I have 2012 Focus Titanium. I've had three reprograms and the clutch replaced once last year (clutch "D"_. I brought in beginning of November again. Yep, another clutch is needed. However, clutch is on backorder. It took them three days to diagnose this after my car was "lost" in the system. Well, car started driving worse and worse. Called Customer Satisfaction and provided a rental while part to be expedited. It's been a week. No news.

I understand those they say trade it in and get something else. But it just feels like that would be like letting Ford win. I bought a new car that should work. I bought a new car so that I could feel safe driving. I do not have a car that works nor I feel safe driving. Frustrated like everyone else...
How is that letting Ford win? If you trade it in and buy a car from another manufacturer that is a lose. A BIG lose for Ford. Ford Focus resale values are horrible, and by you trading it in would just contribute to it.
12-10-2014 06:47 PM
12FocusOwner Back once again. In September Ford finally replaced the clutch in my DCT. In October I got a "Transmission Malfunction" error and it apparently locked 4th gear out. The dealer checked that out, could find nothing so following Fords' instructions they put the tranny back in learning mode. All seemed well until about a week ago when the car threw another "Transmission Malfunction" error. Since then I can't drive the car 100yards without getting this error and the tranny throwing itself into 'limp' mode. The dealer, through multiple contacts with Ford has tried multiple tests involving the control module, temperatures, pressures, voltages etc. According to the dealer, the car passes all of the tests they are performing. Yet when they drive the car, it does the same thing it's been doing to me so they are still working with Ford. /sigh More time in the shop.

UpDate: 12/15: Got it back once more. Seems fixed once again. The service manager said it was one of the two "shift motors" this time, one of them had gone bad. That mostly fixed it but not quite so they put it back on the computer and a full diagnostics told them a wiring harness was bad. The dealer measured the impedances on the individual wires and one was really bad. Replacing the harness finished the fix. So it's working, for now.....
12-09-2014 10:38 PM
jeg123 I have had my car in to the dealer three times. They gave me a new flash the first time and the other tones said it was within normal range of their tests. I have had Ford reps call me from this forum also. Everyone tells me that is just how the car behaves. My car literally almost dies at least once every time I drive it. I live in the city so there is a lot of stop and go driving and the car can't handle it. It's even more noticeable since the weather has gotten cold and I'm using the heat. The blower from the heat literally cuts out for a second when the car is about to die. Like when you are driving a stick and let the clutch out too fast. It's annoying for sure.
12-09-2014 10:14 PM
MSUMark
update

Wow! Less than an hour after my last post I got a call from the other local dealer (not the one that's been putting me off) and we set up a day,, Dec 22, for me to come by to check it out. He seemed optimistic that parts could be replaced and actual service could be performed. Thanks Meagan!


Quote:
Originally Posted by FordService View Post
Welcome to the forum!

Please send me your case number via PM, I'll check into it.



I just checked into yours, AND I've updated the case notes. I'll also be emailing your CSM to call you again.

Meagan
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