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Thread: Unhappy With Transmission Reply to Thread
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Topic Review (Newest First)
10-29-2012 11:51 AM
FordService
Quote:
Originally Posted by neverfocus View Post
...I took my focus in because it was making the noise every other 2012 focus makes when the transmission shifts (the "rocks" rattling round.) So the guy wrote up a report and he said he'd call me when it was ready. A few hours passed and I called and the receptionist said it was ready, (the guy never called me) and when i looked at the invoice it stated "We test drove it for 3 miles and no noises were heard and it shifted as intended."...
Hi neverfocus,

I'm happy to step in and get your case escalated to your region's customer service manager. Please send me a PM with your VIN, dealer, mileage, full name, and daytime phone number; I'll get your CSM involved and ensure that they contact you promptly.

Quote:
Originally Posted by misfire View Post
in slow speeds put the shifter down into "S" or "L" (depending on what yours says). you should be good.
Quote:
Originally Posted by dan50 View Post
...Try it again with the dealer. See if you can take a mechanic on a drive with your car and then one off the lot. Or see if a mechanic will take your car home overnight. Be as specific as possible about the behavior you're experiencing and when it occurs. Look over this board for some success stories dealing with oil-contaminated clutches, print and give to the technician. If this doesn't work, look for Crystal or one of the Fords reps that monitor this board: they can get extra attention from the dealer network...
Quote:
Originally Posted by tigertiger View Post
...Very slowly, my dealer seems to have become aware of the technology and problems with the car and has been (mostly) good at dealing with them.

One thing I would advise anyone is DO NOT let anyone tell you the grinding noise and the shuddering are normal.
Quote:
Originally Posted by Seriously Focused View Post
^^Exactly^^- slow speed noises only and they have NOT gotten worse only better. I have a little over 6000 miles now.

I have "learned" to drive it quietly by the amount of pressure on the gas pedal...
Thanks for all the great input, folks!
Crystal
10-29-2012 08:00 AM
pozi240
Quote:
Originally Posted by xpartmgr View Post
If you want to know how badly a car loses value, get the numbers on a lease. When a $24,000 Focus has a higher monthly lease payment than a $32,000 Altima, you know that not even Ford thinks the car will be worth much after 2-3 years. I just got the numbers to lease a 2013 Focus. With an MSPR of $28,007 lease payment was $383 per month for 3 years @ 12,000 miles. I ended up leasing a 2013 Kia Optima SXL with an MSRP of $35,652 and for 3 years @ 15,000 miles per year my payment is $370.01. So the focus has such a terrible residual value that the payments are more than a car that costs $7,500 more. Sorry but that is pathetic. I am so glad my 2012 is headed back to the dealer today for the buyback. I would have lost my ass had I have not won my lawsuit. Heck even the new Fusion was WAY more to lease than the Optima. So in the future if you really want to know resale value after 3 years get them to quote a lease and ask about the residual value. This is the amount they think the car will be worth after 3 years and the agreed upon miles. You might get a shock.

Not really. The residual value will always be considerably LOWER than what the car is actually "worth".... that is always the way it has been. Yes, obviously, the higher the residual, the more "They" (manufacturer) will think it will sell for in x amount of years.... BUT, they still want to make a healthy profit when they sell the vehicle after buy back. No one has a "crystal ball", but, rest assured, the manufacturer will always error on thier side, to make sure they don't loose a penny after the lease period.
These residuals have always been very volatile in nature, and go down AND up from month to month... I leased a Honda Accord a few years back, and it was near the end of the month, and the dealer said I should "jump" on it, since the new residuals were about to come out, and the payment would most likely go up in the new month, guess what, residuals actually went up a fair amount, so, payments dropped! For once, my procrastination paid off.... LOL
10-29-2012 07:43 AM
xpartmgr If you want to know how badly a car loses value, get the numbers on a lease. When a $24,000 Focus has a higher monthly lease payment than a $32,000 Altima, you know that not even Ford thinks the car will be worth much after 2-3 years. I just got the numbers to lease a 2013 Focus. With an MSPR of $28,007 lease payment was $383 per month for 3 years @ 12,000 miles. I ended up leasing a 2013 Kia Optima SXL with an MSRP of $35,652 and for 3 years @ 15,000 miles per year my payment is $370.01. So the focus has such a terrible residual value that the payments are more than a car that costs $7,500 more. Sorry but that is pathetic. I am so glad my 2012 is headed back to the dealer today for the buyback. I would have lost my ass had I have not won my lawsuit. Heck even the new Fusion was WAY more to lease than the Optima. So in the future if you really want to know resale value after 3 years get them to quote a lease and ask about the residual value. This is the amount they think the car will be worth after 3 years and the agreed upon miles. You might get a shock.
10-28-2012 07:08 PM
dbenney
Quote:
Originally Posted by JesseE1981 View Post
Last month it was at $12,900 on KBB.com....
Dealers and insurance companies dont use KBB for the most part. Most of them us NADA to determine used car value.
10-28-2012 04:39 PM
JesseE1981 Yeah, this car seems to be losing $1,000 a month, and keeps dropping. Last month it was at $12,900 on KBB.com....I'm afraid to look now. Maybe a tree will fall on it and total it, that's my one wish right now :)
10-28-2012 03:52 PM
cbdallas I want to trade mine for an ST, or at the very least a M/T Titanium. But the horrendous resale value may block that wish.
10-28-2012 03:05 PM
JesseE1981
Quote:
Originally Posted by Kabigon View Post
No one in their right mind can tell you that the noise is normal.

BTW, in your video, you say "So I'm out driving in my 2012 Ford Escape...".
LOL, oops, I traded in my 2005 Escape for this car....I want to get rid of this to get the new Escape...I'm jumping the gun in my head, ha!
10-28-2012 03:01 PM
Kabigon No one in their right mind can tell you that the noise is normal.

BTW, in your video, you say "So I'm out driving in my 2012 Ford Escape...".
10-28-2012 12:37 PM
JesseE1981 THIS just started in my car this morning

YouTube Video
ERROR: If you can see this, then YouTube is down or you don't have Flash installed.


Is THIS the grinding others are hearing???
10-28-2012 08:55 AM
kiveysc I love the tranny ,and its response. I have 15k and it's smooth.
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