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Thread: Does the dealer have to do it? Reply to Thread
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Topic Review (Newest First)
10-05-2012 12:43 AM
fordblue Thanks again for the info fellers. I like to get under there and see everything looks good though. thanks for your input.
10-02-2012 09:45 AM
mac.mogul If dealers were the only ones allowed to do maintenance under warranty, nobody would ever be able to get warranty work done because they would be so busy filling wiper fluids and rotating tires all day long.

Change your own oil. You can use higher quality fluids and ensure that the work is done properly without having some grease monkey messing up your seating position or using an air tool to overtighten your drain plug.

Or leaving on the old seal from the previous oil filter.

Or leaving the oil filler cap off.

Or forgetting the drain plug completely.

There are plenty of nightmare stories about dealership oil changes.
10-02-2012 08:47 AM

Auto Warranties, Routine Maintenance, and Repairs:
Is Using the Dealer a Must?
If you own a car, you know how important it is to keep up with routine maintenance and repairs. But can a dealer refuse to honor the warranty that came with your new car if someone else does the routine maintenance or repairs?

The Federal Trade Commission (FTC), the nation's consumer protection agency, says no. In fact, it's illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else.
Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads, and inspections. Maintenance schedules vary by vehicle make, model and year; the best source of information about routine scheduled maintenance is your owner's manual.
10-02-2012 08:40 AM
IH84DZ Anyone can perform scheduled maintenance. Just make sure you keep records in case you ever have to prove that the required items have been addressed. Keep in mind your warranty covers defects in material quality or worksmanship so if something fails because PepBoys didn't use a quality part or good craftsmanship - it isn't Ford's problem. Keeping service records and having comprehensive insurance is what protects you from the bad luck lottery - not Ford's warranty system
10-02-2012 08:32 AM
Mile30 The dealer I work at charges $20 for that service (oil/filter/fluid-top-off/rotate). They ask their customers to bring them back here because they have a "engine for life" warranty that they tout... as long as we do the service; if the engine gets funked up-> they replace it for free.

Could be something like that.
10-02-2012 02:00 AM
dstiefel They told me i can do it myself but to keep records an recipts
10-02-2012 12:54 AM
zetecDon I look at it this way, if you don't want to deal with it. Let them change the oil for you. If you enjoy crawling under the car and getting oil dumped all over you, then by all means buy the oil yourself and have at it. But as for worry about the warranty? I have never heard anything about an oil change HAVING to be done by the dealership. I think the salesman was trying to make you think that so you would feel compelled to bring the car in for service there and be charged four times more than what it would cost to do it yourself.
10-01-2012 11:24 PM
Originally Posted by 05focusST91 View Post
They don't have to be done by the dealer but if someone at an independent shop messes something up such ad an overfill or a loose filter its in your hands and your more than most likely to pay more, saving $15 isnt always worth it, dealer work is always guaranteed and is LIKELY to be done right
Thank you sir , Its not worth buying the freakin oil.Its 2 bucks or so a quart for recycling. I aint carrying that old oil back in my car!
thanks again.
10-01-2012 11:17 PM
05focusST91 They don't have to be done by the dealer but if someone at an independent shop messes something up such ad an overfill or a loose filter its in your hands and your more than most likely to pay more, saving $15 isnt always worth it, dealer work is always guaranteed and is LIKELY to be done right
10-01-2012 11:13 PM
fordblue Thanks but no sees it.
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