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Topic Review (Newest First)
03-04-2015 02:00 PM
sailor
Quote:
Originally Posted by farmerbrown View Post
Maybe this is the more appropriate thread for those of us trying to encourage significant change with the 2012 transmission issues. Over 1000 posts, most saying the same thing. The transmission sucks, and Ford does NOT have a clue on what to do. It's costing them customers, by the thousand, I'm now in Chevy Sonic, hassle free, I'm looking to find an ignorant somebody to pawn this piece of junk off on. The dealer now says 8 weeks, minimum wait for parts, they're doing about five a week, and they are doing mine for the FIFTH time. For those clowns who think it's driving technique, I average 250k miles per vehicle life, I put about 80k per year on a car, I know of which I speak.
Four times already without looking for a contributing cause is silly, but that can happen when people don't THINK and just keep doing the same std. suggested "fix" over & over.

Seen a few reported by now that needed extra work (like replacing an actuator/actuating mech), and a couple reports of deeper issues that required more repair/replacement (output shaft bearing for example).

How many other "multiple repair" ones COULD have been fixed earlier?

We'll never know.
03-04-2015 10:58 AM
ellisd
Quote:
Originally Posted by valmundo View Post
I think there were a lot more problematic Focii during the '12 and '13 model years. What I have been noticing is that a lot of those cars, which were fleet or rentals, are now being sold through the used car market. Since Ford issued the 7yr / 100,000 warrranty, a lot of used car buyers are now taking advantage of the warranty to get it repaired.
Definitely smart on people if the fleet operators didnt bother to even get it looked at and discounted their cars because of how crappy it felt.
03-04-2015 10:02 AM
valmundo
Quote:
Originally Posted by mr_cassandra View Post
Many folks here feel the problems are only affecting a small percent of production.
I think there were a lot more problematic Focii during the '12 and '13 model years. What I have been noticing is that a lot of those cars, which were fleet or rentals, are now being sold through the used car market. Since Ford issued the 7yr / 100,000 warrranty, a lot of used car buyers are now taking advantage of the warranty to get it repaired.
03-04-2015 09:53 AM
mr_cassandra
Quote:
Originally Posted by skramblr View Post
Just anecdotal, but I was at my dealership two days ago and my Mustang is waiting on a part (pinion gear). Was talking with the service manager about the part being back-ordered and he mentioned they've been replacing a lot of clutches on the Focus. They had several in the ship waiting on clutches. This, in a city of 12k people. Does not seem normal to me.
Many folks here feel the problems are only affecting a small percent of production.
03-04-2015 09:53 AM
mr_cassandra
Quote:
Originally Posted by farmerbrown View Post
Maybe this is the more appropriate thread for those of us trying to encourage significant change with the 2012 transmission issues. Over 1000 posts, most saying the same thing. The transmission sucks, and Ford does NOT have a clue on what to do. It's costing them customers, by the thousand, I'm now in Chevy Sonic, hassle free, I'm looking to find an ignorant somebody to pawn this piece of junk off on. The dealer now says 8 weeks, minimum wait for parts, they're doing about five a week, and they are doing mine for the FIFTH time. For those clowns who think it's driving technique, I average 250k miles per vehicle life, I put about 80k per year on a car, I know of which I speak.
I have seen many posts about good results with revision "F" , it may well be that "finally" a true fix is available.
03-04-2015 08:26 AM
farmerbrown Maybe this is the more appropriate thread for those of us trying to encourage significant change with the 2012 transmission issues. Over 1000 posts, most saying the same thing. The transmission sucks, and Ford does NOT have a clue on what to do. It's costing them customers, by the thousand, I'm now in Chevy Sonic, hassle free, I'm looking to find an ignorant somebody to pawn this piece of junk off on. The dealer now says 8 weeks, minimum wait for parts, they're doing about five a week, and they are doing mine for the FIFTH time. For those clowns who think it's driving technique, I average 250k miles per vehicle life, I put about 80k per year on a car, I know of which I speak.
02-27-2015 10:30 AM
skramblr Just anecdotal, but I was at my dealership two days ago and my Mustang is waiting on a part (pinion gear). Was talking with the service manager about the part being back-ordered and he mentioned they've been replacing a lot of clutches on the Focus. They had several in the ship waiting on clutches. This, in a city of 12k people. Does not seem normal to me.
02-26-2015 08:22 PM
BeastMD
Quote:
Originally Posted by Damieboo View Post
My brother works at a Ford collision center and he says he replaces clutches on 2012 focuses "a couple times a week", in his own words. Sounds like it's every 2012 ford focus. They try to make it sound like it's an isolated problem in a few cars but it's a defective product.
Well my 3rd cousin works at a chevy dealer and knows a ford tech who says he only fixes them once a month...

See what I did there? While there is no arguing that the DCT is more problematic than probably should be. Making blanket statements like that are wrong and really provide ZERO insight. Ford sells roughly 20000 focus's a month. If the problem were so widespread you would see a lot more action on it. My company uses mainly focus's for its fleet since 2012 and still buys tons today. So I do have a valid data set to look at and when I asked my fleet guy about them he said that the Focus in his experience is only slightly more problematic than the vehicles he has used in the past and only slightly higher than some of the C-maxs we have too. These are cars driven hundreds of miles a day and are constantly being pushed and stopped and started...
02-25-2015 12:40 PM
Damieboo My brother works at a Ford collision center and he says he replaces clutches on 2012 focuses "a couple times a week", in his own words. Sounds like it's every 2012 ford focus. They try to make it sound like it's an isolated problem in a few cars but it's a defective product.
02-25-2015 05:44 AM
mr_cassandra
Quote:
Originally Posted by Damieboo View Post
Hello all. Where to start...we bought a used 2012 Ford Focus SE at a dealership about a year ago. It had 36k miles. Drove pretty nice. I've never driven a new car and definitely not a Ford so I didn't notice anything out of the ordinary. We did mostly highway driving for the first 9 months and it shifted a little funny now and then, nothing intolerable. I noticed when trying to accelerate slowly, specifically in parking lots, the car would jump forward on its own and I'd have to hit the brakes to avoid hitting someone. A lot of stop-and-go and I was very embarassed because people would stare at me like I didn't know how to drive.

Fast forward to today. Now at 62k miles. Around 50k we started having the jerking, shuddering, shakey acceleration. It drives like it's on its last legs. When I heard about the clutch service bulletin, I took it in and right away the techs said it was problematic and would order the part. Of course there was a 3 month backorder on it. So 3 long months later, I finally call them up one day and they say they have the part and ask me for a day that works. I say Monday. I call a day in advance to double check that I have an appointment and the service guy says "Oh you know what, we're totally booked for Monday. How does Thursday sound?" After telling me Monday DEFINITELY worked. Okay. Well Thursday doesn't work because my husband is military and needs the car to drive on base and get through the gate. So the guy says "Friday I can definitely get you in." So Friday comes, I get up at 4am to drive my husband to work, sleep for an hour, and drive half an hour to Ford. Wait 20 mins and the service guy says "Oh...we might have to keep the car for the weekend, I couldn't get you in for an appointment." At this point I'm about to say F it. Do these people know how appointments work? I'm 90% sure they're just screwing around until I get sick of playing cat & mouse and give up. So now I have an appointment 2 weeks after the part came in for Monday and I will refuse to leave until this damn car gets fixed. We're in an upside down loan for a lemon car and I honestly don't know what to do at this point.

To the most recent poster, I have heard good things about this clutch replacement. It's about 50/50 whether it will work or not. A couple people had my exact same issues and had the clutch replaced and they say it drives like a dream now. No shudder, shaking,etc. Fingers crossed mine goes as well, if I ever get my car in.
I have read many posts about long backorder times , makes you wonder just how many people out there have problems.
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