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Thread: NUMEROUS 2012 Ford Focus issues... someone please help! Reply to Thread
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Topic Review (Newest First)
06-03-2013 06:07 AM
bassingal56 It is Peggy J Bookout, Vin ## 1FAHP3J20CL309265, Dealer is CrossRoads Ford, Prince George, Va. 23875, Milage is right at 9800 miles, and my phone number is 804-590-9171. Noise coming from drivers side when turning right. Had a certified mechanic of my own in the car and he said it was NOT a normal noise. I seem to be getting the run around from the dealer, which doesn't even call me back, and Ford. Corp wants me to take it to the dealer and ride with them. So I am going to give that one more try on June 17th and after that not sure what else I can do. I regret buying a Ford, even though I love this car except for the noise.
05-31-2013 02:54 PM
FordService
Quote:
Originally Posted by bassingal56 View Post
Crystal,
I did not ever get a PM from you. It may ave been deleted by mistake. I have had this same noise in this car since two weeks after purchase. My neighbor is a certified mechanic at the U. S. Post Office. He rode with me and said its definitely not a normal noise. I have had it a two dealerships in the past year and spoke to Ford. Corp twice. They still have not done anything about it. They claim they cannot duplicate the noise. I heard it all the time on a daily basis. Very much regretting buying any Ford at all.
Hi bassingal56,

Could you re-send your message to me? My last message from you is dated in October. Please include your VIN, dealer, mileage, daytime phone number, and full name; I'll research your concern.

Crystal
05-31-2013 01:05 PM
bassingal56 Crystal,
I did not ever get a PM from you. It may ave been deleted by mistake. I have had this same noise in this car since two weeks after purchase. My neighbor is a certified mechanic at the U. S. Post Office. He rode with me and said its definitely not a normal noise. I have had it a two dealerships in the past year and spoke to Ford. Corp twice. They still have not done anything about it. They claim they cannot duplicate the noise. I heard it all the time on a daily basis. Very much regretting buying any Ford at all.
10-29-2012 10:25 AM
FordService
Quote:
Originally Posted by bassingal56 View Post
I have a 2012 Ford Focus Titamium. It started making a clunking noise when turning right couple months after I bought it. Took it to dealer they could not find anything. Second time it starting making same noise more often, took it to dealer, they had tech guy ride with me he heard it very clearly. They called two days later said great news we found problem. They said it had a bad bearing on the strut. Got it back no noise for two whole weeks. Then, same noise, same turning right came back...(
Hi bassingal56,

Just a heads up - I responded to your PM with some next steps. Please let me know if you have any additional questions or concerns.

Have a great day,
Crystal
10-26-2012 05:14 PM
bassingal56 I have a 2012 Ford Focus Titamium. It started making a clunking noise when turning right couple months after I bought it. Took it to dealer they could not find anything. Second time it starting making same noise more often, took it to dealer, they had tech guy ride with me he heard it very clearly. They called two days later said great news we found problem. They said it had a bad bearing on the strut. Got it back no noise for two whole weeks. Then, same noise, same turning right came back. Dealer has had it now for the third time for one full week. We just called them, they never called us or offered a rental, said they could not really hear it anymore and to come get car. ( Guess they would have just kept the car without calling us and I was borrowing someones car all week if I had not called them) They also said some cars just have some noises. I am wishing I had never bought this car. Very dissapointed. Want to get rid of it now, with only 4,800 miles on it. Beautiful car with great sound system. Guess I am supposed to just turn up the music and forget the noise. :(((((((
09-17-2012 03:35 PM
WiscoGTI Tire pressure sensors are the dumbest thing ever installed in a car. Get your lazy ass out and look at your tires. You'll know when they're low.

Sent from my man cannon via FF Mobile.
09-17-2012 02:55 PM
suss6052 Freaking scum of a lying dealer. FML, the customer care representative now is trying to tell me that the dealer claimed that the seat heater was reading 125F at the element via the temperature sensor and that everything was fine. When the dealer told me that it was only ever at 90-100F. And now they believe the issue to be resolved/ claim it wasn't broken in the first place despite never reaching more than 88 degrees this morning when it was 55-57F out. That's operating within tolerance allegedly. WTF??????????

Heat transfer doesn't work that way that in such a small amount of space between the heater mat and the seat cover that you would lose over 30-40+ degrees and be considered within tolerance as far as I'm concerned with engineering. Thats a weak excuse and I want the car to reach at least 100+ on a 30F day because that's when I need the heat the most but it just gets weaker the colder it is.
09-15-2012 02:32 PM
WrenthamMA Has anyone else experienced sudden, near total electrical failure, including loss of instruments, and accompanied by the loss of:
-Turn signals
-Brake lights & headlamps
-Horn, etc?
Radio was functioning, though the display was dim. The main display read "Put Transmission in Park" (or something to that effect).
This occurred while driving "normally," and during the day. Had it occurred at night, consequences could have been very serious.
Dealer, after 2.5 days of repairs, replaced a body control module. Have not experienced recurrence after two days.
Please reply if you've had a similar experience. Thanks.
09-13-2012 04:12 PM
6769MOPARS
Quote:
Originally Posted by jrharder4 View Post
Okay... this is going to sound very tacky but this has been my dream car since I was in high school. I started working at a dealership a while back (I no longer work there) so in May of 2012 while still working there, I decided to get a 2012 Ford Focus SL light blue in color because of the AWSOME price. I want SO much to love it... but I hate it right now with the NUMEROUS issues I am having. I'd really love to hear if anyone else is having these issues, especially since my car only has a little over 13,000 miles on it...

FIRST, my car back in August of last year started making a grinding noise when I turned the steering wheel in drive AND reverse. When I took it in to have my oil changed (I worked there) they swore up and down that they didn't hear what I was talking about and that everything was okay. Since then it has gotten way worse and I finally asked them to look at it AGAIN when they did the last safety issue updates (updating the computer system and the windshield wiper piece). They FINALLY told me that after digging for a while, there are known issues with the steering column. They didn't explain it very well but they said that a piece that should be lubricated isn't lubricated anymore due to another part and it is causing to rub and mine is about to snap in half. Wonderful, right? Well parts are 3-5 days out (luckily it is under warranty so we don't have to pay anything) but is ANYONE else having this issue? I have been searching for it and am not seeing anything else about it online.

SECOND, this past Saturday I was heading back home (about 70 miles away from where I live) to see family and I got 20 miles away from the town I am living in and ALL of my lights came on, my car beeped, and then ALL of the lights went off other than the light with the exclamation point and also the tire pressure light. I pulled over upon my screen on my dash showing "Low Tire Pressure". I had my 2 little girls with me so it showing me that was no messing around matter. I got out, and upon checking my tires, none of them even looked low and I didn't spot anything in any of the tires. I called the dealership close to where I was driving and they told me that it should be okay and that I should just bring it to them when I get into town. I took it to them, and after 40 minutes of waiting around in the dealership (a Ford dealership) they came back to tell me that more than likely it was the alternator and that if it is, I might have to leave it there. They explained that they tried resetting the light and it wouldn't reset over and over. They said that they had attempted it 3 times and it didn't work. They said that they checked the tire pressures and everything was okay there. After thoroughly freaking me out, they came BACK in 20 minutes later to tell me that on the SIXTH time they got it to reset. On the reciept that they gave me, they put, "Customer requests electrical system diag, customer driving down interstate all warning lamps came on and then went off. Now tire light is on -ADVISE- could not duplicate concern at present time. Retrieved cont memory dtc u0140. Performed pinpoint test and couldn't duplicate concern. No problem found." I find this very strange that they didn't put a thing about the alternator on it like they advised me. Anyhow, later that night, I quickly realized that NONE of my lights were coming on (my headlights were on and the green headlight light wasn't coming on and my friend wasn't wearing her seatbelt in the passenger seat and the "no seatbelt" light didn't come on either. Well, the very next day I went out to start my car and low and behold, the same tire pressure light was on and my screen was telling me that I had low tire pressure. I called the dealership in my town today and they seemed to know nothing of the issue but told me to bring it in in the morning. I'm almost embarrased to take the reciept in from them because it makes them look like idiots that they put that there was no issue when there OBVIOUSLY was. Now the dealership I am taking it to tomorrow has NO idea what was done by them to it, either. SCARY!!!

THIRD, when I start the car and put it in reverse OR drive, it goes either backwards/forwards before driving. In reverse, it often goes forward and in drive it ALWAYS goes backwards like a manual car would. It wasn't too terrible at first but now it is getting worse and worse. Is this something I should be concerned about? Anyone else having this issue?

FOURTH, for a new car, you shouldn't have to SLAM your trunk down to get the light to go off, correct? If I shut my trunk like you normally would, not too hard, it "shuts" (to where I have to use my button to open it) but the "Trunk Compartment Open" warning comes on and is quite annoying until I pop the trunk back open and SLAM it shut. Anyone else having this issue?

I would appreciate any feedback. Like I said, with so little of miles... this is scaring the daylight out of me. We did not get the extended warranty with it.. and with how many issues it is having NOW, I can only imagine how many it will have AFTER the warranty is up. HELP!!!
Sounds like you and your dealer are working out the mechanical electrical issues.

For the trunk, you can adjust the striker where the latch locks it closed. Just loosen the two bolts that hold it in place and move it back a little. The hatch should close with minimal effort now. I've adjusted this on both my Fiesta hatch and my wife's Focus hatch. It's a five minute job. Let me know if you have any questions.
09-11-2012 11:32 AM
FordService
Quote:
Originally Posted by B-lou View Post
I traded my 2012 focus titanium in at 10000 miles for another brand of car and have not looked back...
No; we'll miss you, dearly! Have fun in your new ride and always remember us.

Quote:
Originally Posted by mac.mogul View Post
Well obviously because so many people have died from driving a new Focus.
Quote:
Originally Posted by suss6052 View Post
...Every single time I've made a left hand turn at the base of the freeway off ramp on to city streets with any sort of desire to accelerate after slowing down or coasting down the ramp are met with the car holding onto the current low gear and pulling quickly and smoothly around the corner. If I'm too agressive with it it will give me a chirp of wheel spin during the event, but never have I found myself stuck and hoping that it would make up its mind under those conditions...
Let's wish B-lou all the best! I see you've been pretty busy, suss6052. Your CSM has a follow-up scheduled with you on September 17th.

Thomas
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