|06-07-2013 10:08 AM|
I've had my SEL for 1 year, (9500 miles). I took in for the first time for noisy front end
at 950 miles. They said drive it and it should go away. It hasn't. It's been in 4 times and had numerous things done. The first few tries made it worse. The mechanic finally got it back to PITA.
Now they tell me Ford is working on a solution and for me to wait until they call me. I think the plan is to make me give up.
Does anyone know of a Ford Co. number to call and complain? Maybe enough complaints will give them motivation.
I have to say that I love the car, it's my 3rd Focus. My dealership has been great. My only other problem has been that bitchy woman in the MyFordTouch. But this may be my last Focus and maybe my last Ford.
|09-06-2012 05:10 PM|
Check out this thread...
|07-24-2012 01:20 PM|
I have had this rattle since new. Tried it today by putting a rag under coolant recovery tank. The rattle is completly gone. I thought for sure it was a bad strut. Thanks for your post you probably saved me numerous trips to the dealer to find this rattle. Ford needs to come out with a more permanent fix.
|04-19-2012 01:04 PM|
My clanking definately comes from the suspension. It is metal on metal and it is loud. It is also suspension specific, it feels and sounds that way.
|04-19-2012 12:43 PM|
|04-19-2012 12:34 PM|
On the right side of the car under the hood is the radiator overfill bottle it is mounted very flimsey you could rattle it just by hitting it with your hand.
Try this . Get a spong and wedge it in between the bottle nd the AC line that runs under it. This woll hod it without movement.Drive it again under the same condition that make the noise and see if it went away. if it went away then you no what is causing it.
|04-19-2012 12:27 PM|
|04-19-2012 11:41 AM|
My advice; keep on it. Trying a dealer with a better relationship with Ford...they may get more leeway. I know my own dealer gets a lot more latitude than others because of its customer satisfaction rating.
My dealer with my Escape (Discovery Ford in Burlington, ON) has been awesome. They simply can't fix my tranny problem because I don't think there is a fix (google "Escape Transmission issues")
Ford Canada "customer service" is not helpful. I've got them involved trying to buy my Escape back or provide some sort of trade in allowance but their solution to my troubles is to "buy an extended warranty". I actually think calling them may have made it worse with my dealer, who is now feeling under pressure to fix my problem when I think they are doing their best (they've reprogrammed the tranny twice, and rebuilt it once...still a mess).
|04-19-2012 11:31 AM|
|MKorn||Very interested in this ... i only have 2100 miles on mine and it makes a clank noise on the right hand side when i go over speed bumps.|
|04-19-2012 10:54 AM|
Hello Rat Fink,
Are you located near Toronto ? Can I drive to your location ? my dealer does not have that device. Can you recommend a good dealer ? I am really desperate for help.
Any help is greatly appreciated.
Any Ford technicians in the Toronto area that are willing to help ?
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