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Thread: Sync directions download incomplete Reply to Thread
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Topic Review (Newest First)
11-13-2012 01:20 PM
mdaby3 Unfortunately, MY dealership has proven themselves to be totally incompetent on this issue (not just my opinion--from others I met while waiting for my car, for the 3rd time!). Not sure where to go from here. And I shouldn't have to take my car in just for "updates."
11-13-2012 11:40 AM
lewisra You should also take a look in this link for other subjects as well as SYNC/MFT discussed at legnth for your vehicle. http://www.focusfanatics.com/forum/f...play.php?f=121
11-13-2012 11:37 AM
lewisra
Quote:
Originally Posted by mdaby3 View Post
It has NEVER worked right. Not on any iOS. Not since day one. But since the dealership can't 'recreate" my issues, I'm essentially screwed.
Do you have MFT? If so, the new version(3.5.1) issued last Thursday fixes many phone pairing issues. It's TSB 12-11-1, I'd call and speak to the service manager about getting this installed. He may not be aware of the new TSB.
11-13-2012 11:18 AM
mdaby3 It has NEVER worked right. Not on any iOS. Not since day one. But since the dealership can't 'recreate" my issues, I'm essentially screwed.
11-13-2012 11:12 AM
lewisra
Quote:
Originally Posted by mdaby3 View Post
I smell an Apple hater.
And I didn't come here looking for this. I came looking for help. You didn't help.
I have several Apple products, I'm no hater. It's just a fact. The way that Apple chooses to "do" BT is not compatible with SYNC. In their Beta version of IOS 6, it worked as well as any other BT device, but when they came to market with IOS 6 they changed something. Do you have MFT? There's a new update that will help with a few of the issues you may be having with it. i.e. phone pairing, clock issue, BT sound quality etc.
11-13-2012 10:40 AM
mdaby3 No- I was actually told by the SYNC phone rep that it was a SYNC issue. My old phone worked. I smell an Apple hater.
And I didn't come here looking for this. I came looking for help. You didn't help.
11-13-2012 09:37 AM
lewisra
Quote:
Originally Posted by mdaby3 View Post
My SYNC is glitchy, and always has been. The dealership is absolutely no help. They tell me it's because I use Apple products. Really?! I use the most popular phone and MP3 player in the world, and your company doesn't support it?!

Mine randomly does various things--my phone doesn't pair, the iPod won't play (or I get errors--file corrupt, doesn't recognize it, etc.), the clock changes, the entire home screens changes and flashes.

I've had it reset at least 4 times (master reset) and the dealership did a system update. Everything works fine for a few days, then--wham!--weird things start happening. I shouldn't have to give the dealership my car for a day just for this issue (especially when I could have done all of it myself!).
I love my car, but I hate the SYNC. They should warn you that the SYNC and Apple products don't play well together.
Apple should warn you that THEIR products may not work well with many things. Blame Apple on this one. Maybe it'll work if you load Adobe Flash on your iPhone/iPod.
11-13-2012 09:16 AM
mdaby3
glitchy SYNC issues

My SYNC is glitchy, and always has been. The dealership is absolutely no help. They tell me it's because I use Apple products. Really?! I use the most popular phone and MP3 player in the world, and your company doesn't support it?!

Mine randomly does various things--my phone doesn't pair, the iPod won't play (or I get errors--file corrupt, doesn't recognize it, etc.), the clock changes, the entire home screens changes and flashes.

I've had it reset at least 4 times (master reset) and the dealership did a system update. Everything works fine for a few days, then--wham!--weird things start happening. I shouldn't have to give the dealership my car for a day just for this issue (especially when I could have done all of it myself!).
I love my car, but I hate the SYNC. They should warn you that the SYNC and Apple products don't play well together.
10-22-2012 10:34 AM
FordIVTteam
Quote:
Originally Posted by nick625 View Post
Now it won't even find my location so download never starts. Great.
I'd like to dig into this deeper, nick625. I'm replying to your PM now.

Jaclyn
10-19-2012 05:18 PM
nick625 Now it won't even find my location so download never starts. Great.
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