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Topic Review (Newest First)
09-30-2012 11:24 AM
Timthom62
Quote:
Originally Posted by sam.noside View Post
Tim,

Doh! Even after your explanation I read Build Date: 22.06.2011 as December, not June. You're right.

I don't have My Ford Touch. At least I pretty sure. There is a little screen in the cockpit, but not big enough for MFT, and I don't see MFT on the extended list of features. It does however have the Microsoft Sync.

(I'd attach an image, but I can't figure out the image upload, even with 30 years experience with computers... )

Thanks again.
Sounds like 'SYNC with MyFordTech', which is different from MFT. We have that on our SE and are very happy with it.

Glad I was able to provide some assistance. Best of luck with your new Focus!
09-30-2012 09:24 AM
sam.noside Tim,

Doh! Even after your explanation I read Build Date: 22.06.2011 as December, not June. You're right.

I don't have My Ford Touch. At least I pretty sure. There is a little screen in the cockpit, but not big enough for MFT, and I don't see MFT on the extended list of features. It does however have the Microsoft Sync.

(I'd attach an image, but I can't figure out the image upload, even with 30 years experience with computers... )

Thanks again.

Quote:
Originally Posted by Timthom62 View Post
True, if it shows 12B37 as outstanding, then the 12B37 software update for the PCM/TCM/ABS has not been applied.

I'm not sure what you mean by "December build". Looking at the ETIS info there, it appears that the car was built on June 22, 2011. As FSA 12B37 only started at the beginning of May 2012, there's no way the update would have been done on the production line and it appears that the previous owner did not have this accomplished.

You'll find plenty of other threads about issues others have found, but two of the big ones have been issues with the MyFordTouch (MFT) system and problems with clunking and rattling noises from the front suspension.

I'm not sure if the car you're looking at has MFT or not, but many folks have experienced quite a few different glitches with this. I have it on my car and have not experienced anything at all like that, but others have.

The clunk/rattle seems to come from the upper attach points of the left and right front suspension and seems to happen more at low speeds. The best way to check for this is to drive slowly over some speed bumps and listen for the clunk/rattle. Our SE Sport has this and, while annoying, it doesn't appear to be a safety issue.

Ford is still working on both of these issues, and the transmission ones as well. While a lot of us would be happier is they'd maybe resolve them a bit quicker, at least they are still trying.
09-30-2012 08:51 AM
Timthom62
Quote:
Originally Posted by sam.noside View Post
Because it says Outstanding 12B37, I assume the transmission problem a) was not applied at the factory, and b) has not been applied to this vehicle. Right?

Is there any correlation of the December build to this or any other problem? Put differently, is there anything that a December build in Michigan tells me?

Is there anything else that pops out that I should "pay attention to" in terms of things that others have had troubles with?
True, if it shows 12B37 as outstanding, then the 12B37 software update for the PCM/TCM/ABS has not been applied.

I'm not sure what you mean by "December build". Looking at the ETIS info there, it appears that the car was built on June 22, 2011. As FSA 12B37 only started at the beginning of May 2012, there's no way the update would have been done on the production line and it appears that the previous owner did not have this accomplished.

You'll find plenty of other threads about issues others have found, but two of the big ones have been issues with the MyFordTouch (MFT) system and problems with clunking and rattling noises from the front suspension.

I'm not sure if the car you're looking at has MFT or not, but many folks have experienced quite a few different glitches with this. I have it on my car and have not experienced anything at all like that, but others have.

The clunk/rattle seems to come from the upper attach points of the left and right front suspension and seems to happen more at low speeds. The best way to check for this is to drive slowly over some speed bumps and listen for the clunk/rattle. Our SE Sport has this and, while annoying, it doesn't appear to be a safety issue.

Ford is still working on both of these issues, and the transmission ones as well. While a lot of us would be happier is they'd maybe resolve them a bit quicker, at least they are still trying.
09-30-2012 08:26 AM
sam.noside Tim,

Thanks for the answer and the link. This is what I'm shown:

Focus (C346N), 2.0L Duratec DI TIVCT (160PS), Race Red
Outstanding Field Service Actions
12B37 - , AND THE ANTI-LOCK BRAKE SYSTEM (ABS) MODULE

Primary Features
Build Date: 22.06.2011
Vehicle Line: Focus (C346N)
Body Style: 5 Door Saloon
Series: Sel Version
Engine: 2.0L Duratec DI TIVCT (160PS)
Transmission: 6 Speed Auto Transmission DCPS
Drive: LHD FWD
Emission: 50 State Emission Requirements
Air Conditioning: Dual Zone Auto Temp Control A/C
(Plus a long list of other options I could append, but will point out these:)
Michigan Plant Built
Fleet
...


Because it says Outstanding 12B37, I assume the transmission problem a) was not applied at the factory, and b) has not been applied to this vehicle. Right?

Is there any correlation of the December build to this or any other problem? Put differently, is there anything that a December build in Michigan tells me?

Is there anything else that pops out that I should "pay attention to" in terms of things that others have had troubles with?


- Sam


Quote:
Originally Posted by Timthom62 View Post
To see if any Field Service Actions, such as 12B37, are open against the vehicle, go to the Ford ETIS site and enter the VIN of the vehicle. LINK

This is the Ford Europe site, so the vehicle build date will be in European format (i.e. 30.09.2012 for September 30, 2012) and also shows the vehicle configuration and options.

As for the other question, it's hard to say if the car you're looking at has a transmission that will be trouble free or not. We have three 2012 Foci in our family, all with the DCT and no issues so far with any of them. However, being a mechanical thing, and one whose design might have benefited from a bit more refinement prior to its initial release, it's hard to say that past performance is a reliable guide for future performance.

If you like the SEL you're looking at, that's a call you'll have to make for yourself. We can all give opinions, but nobody can give you a guarantee. All I can really say is that I really like my SEL and would make that purchase decision again without hesitation.
09-30-2012 07:19 AM
Timthom62
Quote:
Originally Posted by sam.noside View Post
We are looking at buying a 2012 Candy Red 5dr Hatchback SEL, which we fell in love with. Its a 2012 with 6 Speed AT. 36,000 miles. It drove fine. Are we past the "trouble point"? Is this a "good transmission"? Or are all 2012's doomed to trouble...
To see if any Field Service Actions, such as 12B37, are open against the vehicle, go to the Ford ETIS site and enter the VIN of the vehicle. LINK

This is the Ford Europe site, so the vehicle build date will be in European format (i.e. 30.09.2012 for September 30, 2012) and also shows the vehicle configuration and options.

As for the other question, it's hard to say if the car you're looking at has a transmission that will be trouble free or not. We have three 2012 Foci in our family, all with the DCT and no issues so far with any of them. However, being a mechanical thing, and one whose design might have benefited from a bit more refinement prior to its initial release, it's hard to say that past performance is a reliable guide for future performance.

If you like the SEL you're looking at, that's a call you'll have to make for yourself. We can all give opinions, but nobody can give you a guarantee. All I can really say is that I really like my SEL and would make that purchase decision again without hesitation.
09-30-2012 02:03 AM
sam.noside
Newbie: How do I know if I've got this?

We are looking at buying a 2012 Candy Red 5dr Hatchback SEL, which we fell in love with. Its a 2012 with 6 Speed AT. 36,000 miles. It drove fine. Are we past the "trouble point"? Is this a "good transmission"? Or are all 2012's doomed to trouble...
09-17-2012 04:56 PM
suss6052
Quote:
Originally Posted by dan50 View Post
I get your point, but what % of owners have to "get a bad one" before we conclude its a "bad transmission"? I find it hard to believe any transmission on any modern car has been this troublesome to its owners this early in its life.

It doesn't seem to matter whether the issue is design or quality control: both can create problems, both can be fixed; the owner is in the same position either way.
6F35 (the light duty torque converter based planetary transmission) from the Fusion/ Escape/ et al a few years back was having all sorts of shift flare issues and generally falling apart very early, and that's a very firmly established technology by now. But Ford always had trouble with the FWD torque converter automatics all the way back through the 4F50N, AX4N, AX4S, AXOD-E, AXOD, etc...
09-17-2012 04:48 PM
dan50
Quote:
Originally Posted by BiggerBoat View Post
I look forward to more of these posts so that people will stop saying "The Focus DCT is a bad tranny" and replace that statement with "I got a bad tranny". (Poor Quality Control)
I get your point, but what % of owners have to "get a bad one" before we conclude its a "bad transmission"? I find it hard to believe any transmission on any modern car has been this troublesome to its owners this early in its life.

It doesn't seem to matter whether the issue is design or quality control: both can create problems, both can be fixed; the owner is in the same position either way.
09-17-2012 04:30 PM
FordService
Quote:
Originally Posted by 12focussel View Post
Update on my 2012 ford focus sel with the grinding noise when shifts from 1-2, 2-3. My ford dealer replaced the dual clutch assembly and seals i have about 300 miles on it since the work was done and theres no sign of the grinding noise anymore! The shifts feel better and very smooth! The grinding noise people are hearing are not normal and hopefully people with this issue can get there dealer to get this fixed as my dealer did for me! I will give another update after i get back from my 700 mile road trip in two weeks!
Woohoo! What awesome news! Definitely check back in and let us know how the road trip goes.

Quote:
Originally Posted by InfinityCubed View Post
Thank you for this update and thank you in advance for letting us know how it is after the trip.
Quote:
Originally Posted by PratoN View Post
Thank you, baby Jesus. If only they would spread the word.
Quote:
Originally Posted by BiggerBoat View Post
I look forward to more of these posts so that people will stop saying "The Focus DCT is a bad tranny" and replace that statement with "I got a bad tranny". (Poor Quality Control)
More information is always a good thing. Keep me updated if you guys have similar results.

-Crystal
09-17-2012 03:53 PM
ccelaya
Quote:
Originally Posted by fatfocus View Post
I got my SEL back today. Ford replaced the dual clutch assembly and two input seals. The only cost to me was the cost of fuel in the fiesta ( with a DCT ) that was rented for me, ( my choice ). I have driven the car for 6 kilometers in rush hour stop and go driving, and some highway. It's running great

do you know if there is another TSB describing this fix?...
can you please scan your service order / receipt?
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