Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - Reply to Topic
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace


Go Back   Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum > Ford Focus Marketplace > Vendors, Dealers & Seller Reviews > Horrible seller - AVOID AT ALL COSTS!!! [:)][:)][:)][:)][:)][:)]long-post warning[:)][:)][:)][:)][:)][:)]

Vendors, Dealers & Seller Reviews Good or Bad dealings? Post your vendor, dealer or seller recommendations, feedback and comments here. Members who knowingly post false or malicious information will be banned from the site.

Search This Forum | Image Search | Advanced Search    
Ford Focus Tire & Wheels FocusFanatics Merchandise

Thread: Horrible seller - AVOID AT ALL COSTS!!! [:)][:)][:)][:)][:)][:)]long-post warning[:)][:)][:)][:)][:)][:)] Reply to Thread
Title:
  
Message:
Post Icons
You may choose an icon for your message from the following list:
 

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Additional Options
Miscellaneous Options

Topic Review (Newest First)
06-05-2012 05:23 PM
Djzx3
Quote:
Originally Posted by lyonsroar View Post
^so you sort of committed fraud. Good to know.

Remember his S/N, I wouldn't do business with you, the guys runs a business, so waiting a week is nothing.

You got a salvageable grill, and all your money back, you should have explained to them, that it was only half broken and salvageable, and that you only want half the money back, since it was said to be new, and it isn't.
06-05-2012 02:10 PM
stealthzx3
Quote:
Originally Posted by WiscoZx3 View Post
Too many big words in that email, to be honest. Needs moar swearing.
lmao!

but yeah that sucks hard. hope you get a refund or at least some sort of closure.
06-04-2012 11:28 PM
ZXthrizzle05 DAMN! dude thats terible
05-27-2012 02:06 AM
lyonsroar ^so you sort of committed fraud. Good to know.
05-27-2012 12:24 AM
nm120 Just had the same thing happen to me had an RS collections Grill shipped to me and picture they sent was in immaculate condition, when i received the grill it was packaged in a garbage bag with tissue paper around it. It also came from the UK, contacted the seller no response, contacted ebay opened a claim and what do you know the guy suddenly started responding to my emails. Seller offered partial refund for it never got it ... week later i escalated the claim with ebay and they automatically withdrew all funds from the seller and refunded me. All in all it was a horrible experience but in the end i got an RS collection grill in a salvageable state and my full money back.
05-26-2012 08:05 PM
Djzx3 Good to hear you got a re-fund, sad to hear those lights didn't work out.
05-26-2012 08:02 PM
HotRodWagon
Quote:
Originally Posted by Mile30 View Post
The seller was good with communications and after 4-5 emails everything seems to be fleshing out well. Overseas stuff is a little complicated due to the time differences, and I usually don't have any issues... This particular seller kept in touch and I only ever had to look into PayPal and eBay follow-ups; but it's ended up alright. If nothing else the seller, and now the enthusiasts, knows to use a larger box than before. If you order anything from the UK and have the opportunity to request extra packaging materials, also request a slightly larger box, too!
Cool. Good to hear everything has worked out. Excellent advice too.
05-26-2012 07:30 PM
Mile30
Quote:
Originally Posted by HotRodWagon View Post
Sorry to see such a rare set of headlights show up that way. Morettes are made of some pretty thin plastic. You can recoup some of the cost selling the projectors as they are pretty good, made by valeo IIRC.

As to ebay, I have had a few unfortunate situations, but paypal always ruled in my favor, so a waste of time and money for a few weeks.

I suggest you file with ebay and paypal. Ebay's buyer protection, if the auction was covered is pretty thorough. I'd wait to sell anything before there are any judgements.

As to buying headlights from Europe goes, you are not the first to have broken headlights show up. Mostly broken mounting tabs, but still, not 100%. If I were to make any suggestions for the future, there are shops that sell worldwide who have thousands of transactions and 99%+ feedback. I would take a shot with one of them as they should have better packaging, should being the key word.

I had a semi recent ebay experience this year with an american seller for a set of Mach headlights. When they showed up, they were trashed. I filed with ebay and paypal and the seller refunded the full amount of the purchase and let me keep the Machs, so I parted them out ;) .

Good luck.
The seller was good with communications and after 4-5 emails everything seems to be fleshing out well. Overseas stuff is a little complicated due to the time differences, and I usually don't have any issues... This particular seller kept in touch and I only ever had to look into PayPal and eBay follow-ups; but it's ended up alright. If nothing else the seller, and now the enthusiasts, knows to use a larger box than before. If you order anything from the UK and have the opportunity to request extra packaging materials, also request a slightly larger box, too!
05-26-2012 06:59 PM
HotRodWagon Sorry to see such a rare set of headlights show up that way. Morettes are made of some pretty thin plastic. You can recoup some of the cost selling the projectors as they are pretty good, made by valeo IIRC.

As to ebay, I have had a few unfortunate situations, but paypal always ruled in my favor, so a waste of time and money for a few weeks.

I suggest you file with ebay and paypal. Ebay's buyer protection, if the auction was covered is pretty thorough. I'd wait to sell anything before there are any judgements.

As to buying headlights from Europe goes, you are not the first to have broken headlights show up. Mostly broken mounting tabs, but still, not 100%. If I were to make any suggestions for the future, there are shops that sell worldwide who have thousands of transactions and 99%+ feedback. I would take a shot with one of them as they should have better packaging, should being the key word.

I had a semi recent ebay experience this year with an american seller for a set of Mach headlights. When they showed up, they were trashed. I filed with ebay and paypal and the seller refunded the full amount of the purchase and let me keep the Machs, so I parted them out ;) .

Good luck.
05-26-2012 02:22 PM
Mile30 Well good news; my faith has be restored in online purchasing.

The manager had reviewed the circumstances after I sent another email and the company has instructed me to keep what parts ARE salvageable and trash everything else.

So first thing Monday morning, they're refunding my money.

I'm going to post the communications here after work as a cautionary tale for online purchases. To the moderator of this thread : I'd like to re-title this thread "Cautionary Tales of Online/Overseas Transactions". I've amended my first post to eliminate the sellers names, and edited the sentence structure to be used as reference information to folks considering an overseas purchase.

Matt / Chris
sorry to take so long but having gone through the whole story I elect to refund the lights

Chris – please remind me first thing Monday to refund Matt

Matt – throw away the broken parts and keep the good parts as spares

Hope this is okay with both of you ?

best Regards G---- H----
This thread has more than 10 replies. Click here to review the whole thread.

Posting Rules
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


All times are GMT -5. The time now is 06:55 PM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Audi S3, Ford Fusion and Acura TLX. You can find all Ford Focus and Focus ST related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area. Challenger Hellcat - Charger Hellcat