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Thread: 2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle) Reply to Thread
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Topic Review (Newest First)
06-20-2015 08:12 AM
lewisra Mine had the clunk/rattle, dealer is replacing the struts next week, we'll see if this fixes it for me.
06-03-2015 01:10 PM
Scougar To me, that is definitely suspension squeak and sounds like the bumpers squeaking, which is not what mine is, mine is a definite rattle.

Good luck getting your's resolved asap.
06-03-2015 01:03 PM
MarkEJohnson Add me into the list with this issue. It started last summer and the dealer greased the strut bearings. The noise came back in February, though they claimed they couldn't hear anything and, therefore, didn't do anything. I was able to record the sound on a video and in early April they replaced the bearings.

Which was great, because my 36 months ended a few days later. (My mileage was still under 36k, but I get it's whichever comes first.)

Two weeks later, the sound comes back, as you can hear here:

https://www.youtube.com/watch?v=qBa0CUH1xYk

When I contacted the dealer, I was told that since I was out of the warranty period, there would be a $115 diagnostic fee. If the issue was covered under the powertrain warranty, then that would be waived. If it wasn't, it - and any subsequent repair - were on me.

When I asked if they weren't warrantying their own work, I was told someone in management would contact me. It's been weeks - no word from the dealer. Given the other issues I've had with them, it's not a surprise - attention to detail is not their strong suit.

The suspension is quiet now that it's warm, so I won't have to worry about it until the fall, I guess. Very disappointed in my local dealer - has anyone had any luck talking to Ford directly?

Thanks.

-mark
05-22-2015 11:02 AM
Scougar For me, it wasn't the stones, I get the rattle even just going down my stone driveway and off the kerb lip.
05-21-2015 08:30 PM
SilverPony2001
Quote:
Originally Posted by SilverPony2001 View Post
Got my car back today for clutch replacement (Rev D) and the replaced the strut bearings again because I still had the "clunk". I did notice that it was a revised part # though.

The first time I got the bearings replaced they used part# DV6Z-18198-A. This time they replaced both with DV6Z-18198-B.

I did a quick google search and found this image of the difference:

Quote:
Originally Posted by SilverPony2001 View Post
Update to this post: ~2.5 months later, everything is still good, no clunking, even in the -5 degree weather we are having.

Update #2 - Still no further issues ~8 months later.
05-20-2015 06:18 PM
Scougar Saw some advice on here about checking the plastic sill covers. Sure enough, both sides had stones in. I will see if this was it when I drive it tomorrow. Driving me nuts lol.
05-20-2015 06:05 PM
Scougar I used my action camera on the way home, and although I got done good examples if the noise, as I had mounted the camera on the door handle, all you heard was wind lol. (Doh). Mine doesn't happen over larger bumps only small bumps.

Will try again tomorrow.
05-18-2015 08:00 PM
nyuk98gt Mjbmw1:

The strut noise is very specific in terms of location: our Focus made sounds coming from the top of the strut tower (where, in fact, it is, in many cases).

Do a quick test: jack the car up at the pinch weld (you can use your scissor jack in the spare well in the trunk and let the front wheel hang. Reach up and slide the accordion dust boot up the strut shaft. Squeeze the rubber bumpstop on the shaft. If it makes a grunting noise then the solution is (in my opinion) to put some silicone grease on the shaft and especially into the space between the bumpstop and the shaft. Slide the bumpstop up to the top. Confirm that the dust boot is 'clicked' up into place at the top. Lower the car. Repeat the procedure on the other side. Test drive and enjoy the new quietness. Silicone grease is 'SuperLube' or you can use marine grease. Regular EP grease is not really compatible with the bumpstop (and probably not with the rubber innards in the strut) so please use the proper grease.

If the bumpstop doesn't grunt then the problem is elsewhere: strut bearing? control arm? endlinks? Your dealer can put chassis ears on various front end parts of the car and pinpoint the source of the noise.

Proper credit should go to those whom I learned the aforementioned helpful pointers: the fellow who posted the YouTube video showing the grunt-ability of the bumpstops and the rest of Focus Fanatic posters in this 300-page thread.

HTH,

Chris
05-16-2015 12:08 PM
Mjbmw1 So I'm having this sound...got about 32k miles.
Hearing that it could be a motor mount and thinking of how i installed the RMM insert has me worried...since I'm still covered by my warranty.
Any info?

Edit: I have a 2013 btw, not the 2012
05-11-2015 10:22 AM
FordService
Quote:
Originally Posted by Scougar View Post
Thanks for that info. This is the newest car I have ever owned do the fact I have done warranty left on the car is new to me, so I appreciate the advice.

My doing is definitely a rattle so I will have to investigate further as it is really annoying. I can only really hear it with the Windows open though.
Have you had a chance to chat with your dealer about the rattles, Scougar? Please let me know if you do, and I can check into some options.

Meagan
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