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Topic Review (Newest First)
07-08-2016 03:09 PM
Karit52 Did you have a chance to look at my VIN number i sent in private message?
To see what you could figure out about the SYNC map version I can use. Hoping I will be able to use 7A
07-08-2016 08:28 AM
FordIVTteam
Quote:
Originally Posted by Karit52 View Post
How do I send a private message to someone?
sailor beat me to it and provided you with the proper steps! :)

Cara
07-08-2016 01:18 AM
sailor User CP at the top of the page gives full access, quick PM by selecting that option after clicking on their username to the left of each post to get a drop down options menu.
07-07-2016 10:24 PM
Karit52
Quote:
Originally Posted by FordIVTteam View Post
Hi Karit52,

Are those file names from a software update? Please send the VIN in a PM so I can take a look at the vehicle info.

Cara
How do I send a private message to someone?
07-07-2016 08:52 AM
FordIVTteam
Quote:
Originally Posted by Karit52 View Post
I have a 2012 Ford Focus titanium with sync system .
My current software version is 4:30:13171_product

According to the last 5 digits I should be able to upgrade to A7 USA& Canada maps. But in the instructions on the Ford site it talks about 4:32:#####, does it matter that mine is 4:30:##### ?

Took the information from current USB
BT4T-14D546-ED.cab -FA.cab
BT4T-14D621-AC.cab
DA5T-14D545-AAA.zip -ABA.zip -SA.zip -TA.zip -UA.zip
- VA.zip -XA.zip -YA.zip -ZA.zip
DA5T-14D546-AC.zip
DA5T-14F497-AC.zip
DA5T-14F657-AD.zip
DA5T-14D546-HA.cab -JA.cab -KA.cab -LA.cab -NA.cab -PA.cab -RA.cab -SA.cab -VA.cab -XA.cab
Installation_swupdatepatch.dll
Sync_XN5J00KL_1FAHP3N28CL170965.xml

Old map
Bt4t-19h449-ae usa/can 2011
Current map
CT4T-19H449-AB USA/CAN A3

Info in the menus in the car:

Software License: Navigation /16777215 ‘ exp date’ none ‘remaining uses’ unlimited

System information
Serial number XN5J00KL
CCPU S/W version 4.30.13171_product
Nav app version 2.15.27
Map database version A3

Not sure if this can tell someone if I can upgrade to GM5T-19H449-AA
Hi Karit52,

Are those file names from a software update? Please send the VIN in a PM so I can take a look at the vehicle info.

Cara
07-06-2016 06:48 PM
RatherBeSailing
Quote:
Originally Posted by Karit52 View Post
It seems to have problem with Me, when my husband drives he can use it no problem. It always understands him. Go figure.
I found that updating my phone improved connectivity. Maybe it's not you, but your device...

Another thing to try would be to make your phone the primary (if it isn't already) and see if that helps.
07-06-2016 06:26 PM
Karit52
Question about update from A3 to A7 navigation maps

I have a 2012 Ford Focus titanium with sync system .
My current software version is 4:30:13171_product

According to the last 5 digits I should be able to upgrade to A7 USA& Canada maps. But in the instructions on the Ford site it talks about 4:32:#####, does it matter that mine is 4:30:##### ?

Took the information from current USB
BT4T-14D546-ED.cab -FA.cab
BT4T-14D621-AC.cab
DA5T-14D545-AAA.zip -ABA.zip -SA.zip -TA.zip -UA.zip
- VA.zip -XA.zip -YA.zip -ZA.zip
DA5T-14D546-AC.zip
DA5T-14F497-AC.zip
DA5T-14F657-AD.zip
DA5T-14D546-HA.cab -JA.cab -KA.cab -LA.cab -NA.cab -PA.cab -RA.cab -SA.cab -VA.cab -XA.cab
Installation_swupdatepatch.dll
Sync_XN5J00KL_1FAHP3N28CL170965.xml

Old map
Bt4t-19h449-ae usa/can 2011
Current map
CT4T-19H449-AB USA/CAN A3

Info in the menus in the car:

Software License: Navigation /16777215 ‘ exp date’ none ‘remaining uses’ unlimited

System information
Serial number XN5J00KL
CCPU S/W version 4.30.13171_product
Nav app version 2.15.27
Map database version A3

Not sure if this can tell someone if I can upgrade to GM5T-19H449-AA
07-06-2016 06:16 PM
Karit52 It seems to have problem with Me, when my husband drives he can use it no problem. It always understands him. Go figure.
06-07-2016 08:19 PM
felixdd Does anyone have mirrors to the old update Gen1 Sync Firmwares 4.2.1, 4.3, or even 4.4? I was on 4.4 for a day and USB link to my phone worked even before I cleaned up all the ID3 tags...but the moment I switched to 4.6 I can't get it to read the ID3 tags no matter what I do.
06-07-2016 02:40 PM
FordIVTteam
Quote:
Originally Posted by bishopkw.wits View Post
I'm having issues with the Bluetooth in my car. I've taken it in twice now in the past eight months to have it rebooted and checked and each time they don't find anything and the phone will connect for a couple days or weeks. Then it will just stop. It has happened both to my old phone and new phone now. I have a 2012 SE hatchback just got it in November. Has anyone else had this problem? Or know how to fix the issue?
Hey bishopkw.wits,

Please send the VIN, phone model, and carrier in a PM. Thanks!

Cara
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