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Topic Review (Newest First)
Today 05:33 PM
Sierra Tango I had a similar experience to RebelX yesterday.

2015 Focus, Revision F clutches. Slow speed shudder went away at 20,000 kilometers... replaced by occasional shudder starting off from stop, which got worse.

A dealer a month ago had told me the shudder in my 2015 was normal and my driving was at fault. Didn't do anything, even a reset, since my TCM was loaded with the newest software. Modified my driving like I was driving a stick, got most of the minor shudder to go away. Still had a major shudder that would manifest on hot days in stop-and-go traffic, but I didn't consider it a major issue. So I expected nothing when I brought it into the dealer I purchased the car from, just to be sure. Instead, my service advisor immediately sent me to another one who focused on transmissions. Vehicle was taken on a drive to warm up the transmission, then thrown into shudder testing while I had some coffee and checked out the RS they had in the lot.

I expected a TCM software issue, since the car has about 30,000 kilometers on it. I was informed by my advisor that the clutches would need to be replaced, and if I could come in on Thursday to get it done - a surprise considering I was expecting weeks of waiting. On top of this, they booked a rental for me, and threw in a free oil change / rotation / air filter change. So, we'll see how these "Revision G" clutches from the 2016 perform. In the meantime, they installed the latest TCM software, which seems to shift at a higher RPM and more like a proper DCT in terms of speed and firmness.

Honestly, I love how this car handles, and I enjoy the positive aspects of the DCT. I just wish they went with a wet clutch similar to the DSG in the Golf... or even the DCT in the previous generation Euro Focus. When's the last time anyone complained about the latter? If this issue keeps recurring as I close in on the end of powertrain warranty... I've got my eyes on an ST3.
Today 04:18 PM
Polarmud Is it fair to say that the 16 models are better than the previous years. I would really like to get a new Focus, but I'm very hesitant on these DCT issues.
Today 02:40 PM
sailor Electronics rep. (Ford IV Team) mentioned no current Ford Service coverage at the moment a little while ago when they showed up to answer some questions.
Today 02:05 PM
mr_cassandra
Quote:
Originally Posted by cruisencode View Post
I've seen the posts as well, but that doesn't mean that there's a "national 8-10 week wait". I've had 3 clutch replacements and didn't have to wait for any of them.
Not the first mis-information from the dealers by a long shot.

On another note, I don't think I've seen any of the ford reps lately. In years past they reached out to each person who came here with a problem.
Today 02:00 PM
cruisencode
Quote:
Originally Posted by mr_cassandra View Post
I have seen more posts than I can remember here in the past years saying 8-10 week wait.
I've seen the posts as well, but that doesn't mean that there's a "national 8-10 week wait". I've had 3 clutch replacements and didn't have to wait for any of them.
Today 01:55 PM
mr_cassandra
Quote:
Originally Posted by cruisencode View Post
I'm not sure who told you that there's a "national 8-10 week wait", but I had my clutches replaced in July and August. Both times I had no wait. They replaced the clutches the day, or day after, I dropped the car off.

I will say that both times I got the F revision.
I have seen more posts than I can remember here in the past years saying 8-10 week wait.
Today 01:47 PM
cruisencode
Quote:
Originally Posted by rebelx View Post
Yup, also mentioned to a reply to me here on this post. I had no idea that there was something after F.

When my clutches were replaced end of 2015, I was told that they were the F revision clutches (which at the time, were the newest available for replacement). Now whether that was the case, I'm not particularly sure.

It's just odd having your car gone and out of sight for any number of hours/days and expecting that the service work was done exactly as ordered.

For example, I had a minor replacement that needed to occur, but the techs forgot to do that job. At time of pickup, I was advised that all my other work was complete. If I did not carefully read the pickup/invoice order, I would not known that my additional work was not complete (luckily, under warranty).

I digress. I'm going to send my service adviser an email and confirm if the listed parts.

He had told me that as a courtesy, they're fitting me in 1-2 weeks instead of the national 8-10 week wait. They're essentially taking someone else's order and applying it to mine, likely, because of the high rating that my car threw out on their machine (cars over 250 get replaced; mine was over 1000). Sorry, random person!

I guess I will have to confirm before and after to verify which part number was replaced and make sure it matches your guys' quoted part number.
I'm not sure who told you that there's a "national 8-10 week wait", but I had my clutches replaced in July and August. Both times I had no wait. They replaced the clutches the day, or day after, I dropped the car off.

I will say that both times I got the F revision.
Today 01:39 PM
rebelx
Quote:
Originally Posted by PratoN View Post
Wow - not sure how this went unnoticed for so long! It's been installed on build dates after 6 Nov 2015.

New clutch part number is: F1FZ-7B546-B

DPS6 Transmission Have A New Clutch Available For Service ? 2011-2016 Ford Fiesta & 2012-2016 Focus | ford.oemdtc.com
Yup, also mentioned to a reply to me here on this post. I had no idea that there was something after F.

When my clutches were replaced end of 2015, I was told that they were the F revision clutches (which at the time, were the newest available for replacement). Now whether that was the case, I'm not particularly sure.

It's just odd having your car gone and out of sight for any number of hours/days and expecting that the service work was done exactly as ordered.

For example, I had a minor replacement that needed to occur, but the techs forgot to do that job. At time of pickup, I was advised that all my other work was complete. If I did not carefully read the pickup/invoice order, I would not known that my additional work was not complete (luckily, under warranty).

I digress. I'm going to send my service adviser an email and confirm if the listed parts.

He had told me that as a courtesy, they're fitting me in 1-2 weeks instead of the national 8-10 week wait. They're essentially taking someone else's order and applying it to mine, likely, because of the high rating that my car threw out on their machine (cars over 250 get replaced; mine was over 1000). Sorry, random person!

I guess I will have to confirm before and after to verify which part number was replaced and make sure it matches your guys' quoted part number.
Today 08:33 AM
lewisra
Quote:
Originally Posted by PratoN View Post
Wow - not sure how this went unnoticed for so long! It's been installed on build dates after 6 Nov 2015.

New clutch part number is: F1FZ-7B546-B

DPS6 Transmission Have A New Clutch Available For Service ? 2011-2016 Ford Fiesta & 2012-2016 Focus | ford.oemdtc.com
When the clutches were replaced on my 2012 in April they mentioned that the latest fix was from November 2015. Didn't ask what rev. that was.
Today 07:40 AM
PratoN
Quote:
Originally Posted by rebelx View Post
revision G (as I'm calling it).
Wow - not sure how this went unnoticed for so long! It's been installed on build dates after 6 Nov 2015.

New clutch part number is: F1FZ-7B546-B

DPS6 Transmission Have A New Clutch Available For Service ? 2011-2016 Ford Fiesta & 2012-2016 Focus | ford.oemdtc.com
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