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Thread: 2012 Ford Focus Steering Problem Reply to Thread
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Topic Review (Newest First)
05-02-2015 11:39 AM
flbowhunter
2012 Ford Focus SE Hatchback Steering Assist gone

New to the forum but just wanted to give my experience on this car. Bought brand new from dealer even after reading about the problems with this car, thought I might get a good one....wrong. Transmission was first problem, roll backs on stops, hesitating etc, no power with gas mashed, stalling. Took it to my local Stealership under recall for reprogramming. Thought everything was good for a while...wrong did it again a few months ago. Shut vehicle off restarted it was fine. About a week after it did that, my wife was merging into traffic on a very busy road and the steering assist went out, basically locking the steering wheel. Thank God she was in the outside lane and did not get hit or get into an accident, she basically went off the shoulder of the road. She was so scared she was crying and I could barely understand her when she told me what happend on the phone. My children were also in the car and they were petrified. My wife will not drive the car as she is scared of it, I now only drive it 5 miles to work and back since I am the only one who can turn the steering wheel. I have been back and forth with Ford for months about fixing it under a recall since they have known about this issue for years yet they want to charge me about $2000 to repair the whole steering rack. I have called our joke of a dealership (Nick Nicholas Ford in Crystal River, Fl). I have contacted the State's Attorney, I have filed complaints with the NHTSA. I have to say I will never own another Ford of any kind again after going through this ordeal, still without a resolution to the problem. I have just seen they are recalling over a half a million Ford vehicles now for steering related problems. I can only hope they will own it and take care of this on my vehicle. I feel cheated and betrayed by a company that touts they are very serious about safety. This is my experience so far. Buyer beware of these vehicles.
03-25-2015 05:13 PM
sailor A rebuilt "totalled" car that's always been hard to steer since acquired.

Prev. threads here on both troubles after accident repair with alignment/bearings etc. AND on issues trying to get a replacement steering rack working when doing a rebuild - from wiring to programming.

Proverbial can of worms for possible problems.
03-25-2015 01:44 PM
markk My local dealer said it was not covered since it has a salvage title. So I am out $1500. So be it. It makes sense that the warranty would not have covered this anyway. My 2006 Malibu Maxx has had no issues whatsoever and rides great after almost 9 years. I am wondering if my Focus was totalled due to steering problems...
03-23-2015 11:52 AM
FordService
Quote:
Originally Posted by markk View Post
My steering failed and is locked out by the compter. Is my 2012 focus se under a recall?
56k miles. I am very pissed about it, it has been awful to steer on the highway and now its cooked. I am happy I made it home alive. Mark [REDACTED] cell.
Hi markk,

Have you had a chance to visit your dealer about your steering? I also recommend editing your post to remove your number for your privacy.

Meagan
03-22-2015 11:27 PM
pintoman
Quote:
Originally Posted by markk View Post
My steering failed and is locked out by the compter. Is my 2012 focus se under a recall?
56k miles. I am very pissed about it, it has been awful to steer on the highway and now its cooked. I am happy I made it home alive. Mark 3304644990 cell.
2012 Ford Focus Steering Service Bulletin 332784 dated back in 12/2011. Hope this will help!
Edit: 2013 Ford Focus Steering Service Bulletin 379796/ Try this website.....https://www.automd.com/tsb/bulletin_b379796/
03-22-2015 08:47 PM
markk My steering failed and is locked out by the compter. Is my 2012 focus se under a recall?
56k miles. I am very pissed about it, it has been awful to steer on the highway and now its cooked. I am happy I made it home alive. Mark 3304644990 cell.
03-13-2015 05:28 PM
rwebster28 Ive had my Focus not steer at all after start up. It had a yellow info light on also. I shut it down and then started it back up all was good. Sounds like a faulty selonoid or transducer acting up in these cars. I dont have access to diagrams so I am just guessing.
01-07-2015 09:20 AM
PratoN I don't think I have the bad steering rack, but I have some pretty crazy tramlining going on. I think it's related to my from wheel bearings (I have other reasons why I think they're bad) but I wasn't able to replace them before the winter. (this is actually worse my on 195/65R15 winter tires - not the wide 18" low profile tires)
01-06-2015 09:09 PM
pintoman
Quote:
Originally Posted by yvettec View Post
Hello all,

I have a 2013 Ford Focus with the same power steering issue as thousands are reporting. After some research I found out that there is a class action lawsuit against Ford for the Focus' and Fusions models between the years of 2010-2014 due to this same issue. Ford is very well aware of the power steering issues these vehicles are having and the grave danger it poses for both drivers and surrounding vehicles and has done NOTHING about fixing this issue. My vehicle is just out of warranty and they are REFUSING to cover the repairs 100% or put me into a different kind of vehicle without the ridiculous up-side-down cost involved. The repair is estimated at just over $1,800. I have contacted one of the attorneys handling this suit and has giving me information. Anyone that is interested in being a part of this suit, please private message me. Unfortunately the only way it seems Ford is going to do something about this is if their pockets are deeply hurt. Ford, people's lives are in DANGER due to a manufacturing default in the power steering that you were aware of when these vehicles were sold! Be responsible and stand up for your customers since you claim that customer safety is your TOP PRIORITY! Take ownership of these issues and correct them!
When I first bought my Focus Ti I had experienced drifting on cement freeways but now with over 7000 miles, it doesn't do that anymore (just like tranny, it has adaptive learning?)....even with strong winds, it handles like a dream (I have 18's and wide tires).....or maybe I am one of the lucky ones....good luck!
01-06-2015 06:51 PM
GreyBullit I don't regret buying the Focus.. but between the steering and front suspension, I am sick of it..
I have had it in twice about the steering and the front end. I keep getting nothing is wrong, can't find any problems. So I just gave up and waiting for the complete fail, just hope my family is not in the car when It happens.
It has also been in to replace both rear wheel bearings @ 10k miles... really?? smh
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