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Topic Review (Newest First)
10-15-2014 10:01 AM
Flatusboy
Quote:
Originally Posted by Flatusboy View Post
I can already tell you I am very unhappy with the service and quality of work I receive from this particular dealer. Ive bought 2 different Ford vehicles from this dealer...sales department is awesome, but the service dept SUCKS BAD! I honestly don't know why I went back to them this time. They are really close to home, so either getting a ride back, or riding my bike home is easy from there I guess???

IF I keep this car, I will definitely not return to this place for service. It will likely be my last Ford though.
Well, there must have been some magic in the transmission (or I really don't understand how the trans is pieced together, which is possible), but my car is "fixed" and they didn't even have to replace the clutch. Somehow the seals were bad and leaking, but the clutch was dry.

According to the service writer, they replaced the seals, cleaned "everything", re-flashed and did the adaptive learning procedure...everything is good to go. I truly hope it is, but I have a feeling I will be taking it back tomorrow. Its been taking 2 days to start acting up after a re-flash.
10-10-2014 02:49 PM
Flatusboy
Quote:
Originally Posted by Flatusboy View Post
Well, Clutch #3 going in the 2012 Ti today.
Hopefully rev. F clutch and seals will finally fix the issues.

I took it in 3 separate times for the shudder problem, each time they called me and said they cant replicate the problem...WHAT! Found out they were re-flasing the the dct and then going to test drive it. Told them Id be back "tomorrow" and I want to take them for a drive before they flash it again. On the ride, it behaved the worst it had in months, perfect! New clucth inbound.

Let me know how the visit goes! :)
I can already tell you I am very unhappy with the service and quality of work I receive from this particular dealer. Ive bought 2 different Ford vehicles from this dealer...sales department is awesome, but the service dept SUCKS BAD! I honestly don't know why I went back to them this time. They are really close to home, so either getting a ride back, or riding my bike home is easy from there I guess???

IF I keep this car, I will definitely not return to this place for service. It will likely be my last Ford though.
10-10-2014 01:38 PM
lovelymidwestgirl Megan the mileage is about 41,000 miles I think. It is at the dealer so I cannot check for sure but it is less than 50,000
10-10-2014 01:25 PM
FordService
Quote:
Originally Posted by Flatusboy View Post
Well, Clutch #3 going in the 2012 Ti today.
Hopefully rev. F clutch and seals will finally fix the issues.

I took it in 3 separate times for the shudder problem, each time they called me and said they cant replicate the problem...WHAT! Found out they were re-flasing the the dct and then going to test drive it. Told them Id be back "tomorrow" and I want to take them for a drive before they flash it again. On the ride, it behaved the worst it had in months, perfect! New clucth inbound.
Let me know how the visit goes! :)

Quote:
Originally Posted by ronkoe View Post
...My 2012, at 23,000 miles is acting up again. Jerks on take off. Now I'm a pretty understanding kind of guy and it takes a lot to tick me off. But this car ticks me off. Yea, I've had it in the shop a few times. Looks like it goes in again...
Can you please elaborate on your current concern? Please let me know when your appointment is when you set it.

Quote:
Originally Posted by lovelymidwestgirl View Post
Hi all,
I have had my Ford since November of 2012 and it has been a nightmare - it is in the shop AGAIN - after they had to replace the engine harness I now get alarms and lights for issues that are not even happening. This is the 3rd major issue, not to mention the other issue that have accompanied the major issue but I will spare you the reading....
Hi there,

I want to look into this further. Can you please let me know your mileage?

Thanks,
Meagan
10-10-2014 01:14 PM
lovelymidwestgirl
help and advice needed with the Lemon Focus 2012SE

Hi all,
I have had my Ford since November of 2012 and it has been a nightmare - it is in the shop AGAIN - after they had to replace the engine harness I now get alarms and lights for issues that are not even happening. This is the 3rd major issue, not to mention the other issue that have accompanied the major issue but I will spare you the reading...
I am looking for advice to get my car issues elevated and possible get this thing classified as a lemon an get a new car. My hesitation is that although the car has had MAJOR issues they may or may not all be related and I have had the car for 2 yrs and with so many issues what happens when it is out of warranty.
Selling it and buying a different car is not a financial option right now. Any insight or help is MUCH appreciated.
10-10-2014 12:22 PM
ronkoe
Out Of Focus

Wow! All the posts I've read over the past couple of years in regards to Focus problems. My 2012, at 23,000 miles is acting up again. Jerks on take off. Now I'm a pretty understanding kind of guy and it takes a lot to tick me off. But this car ticks me off. Yea, I've had it in the shop a few times. Looks like it goes in again. I don't care anymore as I'm going to get rid of it next year. Ford will never get anymore business from anyone I know. Too bad. I get a phone call ever once in a while from a Ford salesman wanting to sell me a new one. I told the last one the problems I've had and am having. No empathy. I gave Ford a shot and they failed. My wife bought a Honda CRV at about the same time. 55,000 miles on hers and it has run flawless. I expected the same from my Focus. Didn't happen.
10-10-2014 11:06 AM
Flatusboy Well, Clutch #3 going in the 2012 Ti today.
Hopefully rev. F clutch and seals will finally fix the issues.

I took it in 3 separate times for the shudder problem, each time they called me and said they cant replicate the problem...WHAT! Found out they were re-flasing the the dct and then going to test drive it. Told them Id be back "tomorrow" and I want to take them for a drive before they flash it again. On the ride, it behaved the worst it had in months, perfect! New clucth inbound.
08-26-2014 02:32 PM
sailor VisionPilot - it's a brave new world as far as the computing network goes in these cars.

The earlier Focus models made do with a single PCM (Powertrain Control Module) for engine & trans. with a GEM (General Electronics Module) for all other controlled functions like remote access & lighting.

The latest model (MkIII) instead of having "HAL" in charge of everything has a network of interrelated computer modules controlling the various functions.

ECM, TCM & BCM are the biggies, controlling engine, transmission & body. But then you go on to PSCM, optional PAM and on down the line to everything from instrument cluster to optional individual door control modules. (not including electronic entertainment & services)

I haven't heard of anyone trying to list all the individual computers in the car, it'd be a long list.

On the good side, communication with them for service is through one OBD access port, and one module failing won't take down all functions.

Bad side, loss of electric power can take down everything.

Good idea for a new game though, "name that module" until everything electronic is listed.

Cheers
08-26-2014 09:34 AM
VisionPilot
Quote:
Originally Posted by PratoN View Post
Are you saying the 14-0131 TSB addresses highway steering wandering? I find that hard to believe - unless they updated something else while you were there? I've never heard of that being done.

I know the steering gear has had several revisions since its release (I'm assuming these were changes to the physical parts and not just software). Someone correct me if I'm wrong, but I was under the impression that there was a power steering control module (PSCM) as it communicates with the BCM and the Park Assist Module (PAM).

EDIT:
It looks like the PSCM can be flashed, though I've never heard of anyone doing it.
I haven't been on here long enough to know all the acronyms, but i can tell you that my local Ford dealer was happy to apply the latest ECM flash ( I do not know which TSB it fell under). They also said that either that process, or a separate but concurrent process applied a newer shift profile, essentially keeping the rpm's a little higher between shifts. Additionally, my understanding is that these are electrically controlled power steering systems, and as such, certain parameters are tunable, such as sensitivity. Previously, I noticed that my steering was hyper sensitive at 70+mph, especially in heavy cross or head winds. That sensitivity "seems" to be mitigated, although it's hard to say that I've encountered the exact same environmental conditions as I had previously.

As a side note, in my mind, there is a single ECM (electronic control module) the main brain, that controls all aspects of engine performance and tune, including parameters for peripheral equipment, such as electric steering motors. Is this not true? Are there actually multiple computers that would require separate updates? If so, that seems rather inefficient.
08-26-2014 09:22 AM
PratoN
Quote:
Originally Posted by VisionPilot View Post
But you don't have to live with it, just take it to a Ford dealer and have them do the ECM update. For me, the update minimized the 1st gear shudder, and made highway steering much more stable.
Are you saying the 14-0131 TSB addresses highway steering wandering? I find that hard to believe - unless they updated something else while you were there? I've never heard of that being done.

I know the steering gear has had several revisions since its release (I'm assuming these were changes to the physical parts and not just software). Someone correct me if I'm wrong, but I was under the impression that there was a power steering control module (PSCM) as it communicates with the BCM and the Park Assist Module (PAM).

EDIT:
It looks like the PSCM can be flashed, though I've never heard of anyone doing it.
Quote:
DTC U0300: Internal Control Module Software Incompatibility
[. . . ] This DTC is usually set if the PSCM has recently been flashed and the flash was done incorrectly or was interrupted.[. . . ]
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