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Topic Review (Newest First)
03-30-2015 03:30 PM
drag-t
Quote:
Originally Posted by mr_cassandra View Post
your story is why I sold mine. I know for a fact meagan or any of the other reps would have escalated me but saw post after post about failed fixes that only lasted weeks to months.

I DO however think revision F may be the right one, after 3 years of heartache for those affected.
I really hope the 2012 that I traded in doesn't end up on the lot again, but somehow I think it will, which, IMHO is irresponsible. Especially knowing that the dealerships are fully aware of the problems.
03-30-2015 03:18 PM
mr_cassandra
Quote:
Originally Posted by drag-t View Post
*****Transmission Update Part 2, 13,000 miles later*****

It has been almost one year since I have found the need to update this reply.

But after 13,000 miles the evil shudder has returned. This past week it came back with a vengance. Started on a Monday and progressively got worse as the week went on. So... On Saturday March 28th I cleaned out my 2012 Focus Sedan and made my way to the dealer that orginally fixed the transmission to begin with. Once I arrived, I parked in front their building and was met by a salesman who asked if he could help me. I said that "I would like to trade in my 2012 Focus for another Focus, but under three conditions.
It can be "new or used", hatchback, and it must be a manual transmission".

So in the end... I did get a "Certified Preowned" 2013 Focus SE, Hatchback, Dark Gray in color, with the 5 speed manual transmission. I apologize for sounding negative, but I'm glad to be rid of the "Crap-o-Matic" 6 speed DCT.

After reading the horror stories on this forum I feel bad the folks that still have to deal with this issue... Good luck to all of you....

Dave
your story is why I sold mine. I know for a fact meagan or any of the other reps would have escalated me but saw post after post about failed fixes that only lasted weeks to months.

I DO however think revision F may be the right one, after 3 years of heartache for those affected.
03-30-2015 03:10 PM
drag-t
Quote:
Originally Posted by drag-t View Post
Transmission Update

After talking to a different dealer, plus getting in contact with Todd here at FF and also the regional CSM, my Focus is back in my driveway.

I ended up taking my Focus to the dealer near where I work. When I spoke to the service manager on the phone last week he actually took the time to explain what could be wrong with the transmission. Turns out the rear main seal was leaking engine oil and had contaminated the clutches which was causing the shudder. My car was in the shop for 2 days and they provided a rental car for me, which the dealer paid for... The car has a noticeable difference to it, feels like it shifts much smoother and I felt no shudder. Not sure how long it will last (yes... I have read most of these threads), but only time will tell... I'll keep you posted...

Dave

Anyway... here's the work they performed:

*Road test and verified concern...
*Electronic trans diagnosis and no DTCS present...
*Oasis symptom check and TSB 14-0047...
*Performed service procedure as outlined in TSB...
*Updated PCM and TCM to latest calibration...
*Performed TCM adaptive procedures...
*Upon visual inspection a fluid leak was present, possibly engine oil leak...
*Installed engine oil dye, road test while viewing PIDS and no excessive slippage detected...
*Removed transmission for leak diagnosis and repair...
*Mounted transmission on bench fixture...
*Performed oil leak diagnosis with blacklight and found leak coming from rear engine cover...
*Removed engine oil pan for access...
*Removed and replaced rear main seal, cleaned and resealed and reinstalled oil pan...
*Clutches found contaminated with oil...
*Replacement necessary, removed and replaced clutches, input seals, slave cylinder (due to excessive grease loss) and axle seals...
*Reinstalled transmission into vehicle and filled to proper fluid level...
*Performed TCM adaptive procedures, road test and reinspect to verify repair Ok since engine oil leak was cause of shudder...

*****Transmission Update Part 2, 13,000 miles later*****

It has been almost one year since I have found the need to update this reply.

But after 13,000 miles the evil shudder has returned. This past week it came back with a vengance. Started on a Monday and progressively got worse as the week went on. So... On Saturday March 28th I cleaned out my 2012 Focus Sedan and made my way to the dealer that orginally fixed the transmission to begin with. Once I arrived, I parked in front their building and was met by a salesman who asked if he could help me. I said that "I would like to trade in my 2012 Focus for another Focus, but under three conditions.
It can be "new or used", hatchback, and it must be a manual transmission".

So in the end... I did get a "Certified Preowned" 2013 Focus SE, Hatchback, Dark Gray in color, with the 5 speed manual transmission. I apologize for sounding negative, but I'm glad to be rid of the "Crap-o-Matic" 6 speed DCT.

After reading the horror stories on this forum I feel bad the folks that still have to deal with this issue... Good luck to all of you....

Dave
03-06-2015 03:14 PM
ellisd
Quote:
Originally Posted by WLight4Me View Post
It's not normal and it's a lie. It was so bad that I thought I was going to have and accident and it vibrated from my foot via my leg, back to my head and affected my nerves. I returned the car several times as well and finally left the keys in the office, since no one was available and the car parked on their lot. Dealer didn't cooperate with refund or exchange for another car before getting to this point...told me to get my money from the bank...I was in tears and very well disrespected...very long story...Anyway, 6 months later rec'd letter from finance company that there was a problem with the car (which I had already alerted them in reference to the problem, but told me it was between me and dealer) and that they had to resale the car for a less value and wanted me to pay the difference....Bank stopped payment on part of payment, but the other part I'm still attempting to recover, since it was paid on MC.....I purchased my next car from Toyota...that way my 3rd and last ford, but mo more for me....
Should have tried another dealer. Oh well. See ya!
03-06-2015 02:32 PM
WLight4Me
2012 Ford Focus shaking problems

It's not normal and it's a lie. It was so bad that I thought I was going to have and accident and it vibrated from my foot via my leg, back to my head and affected my nerves. I returned the car several times as well and finally left the keys in the office, since no one was available and the car parked on their lot. Dealer didn't cooperate with refund or exchange for another car before getting to this point...told me to get my money from the bank...I was in tears and very well disrespected...very long story...Anyway, 6 months later rec'd letter from finance company that there was a problem with the car (which I had already alerted them in reference to the problem, but told me it was between me and dealer) and that they had to resale the car for a less value and wanted me to pay the difference....Bank stopped payment on part of payment, but the other part I'm still attempting to recover, since it was paid on MC.....I purchased my next car from Toyota...that way my 3rd and last ford, but mo more for me....
03-04-2015 01:00 PM
sailor
Quote:
Originally Posted by farmerbrown View Post
Maybe this is the more appropriate thread for those of us trying to encourage significant change with the 2012 transmission issues. Over 1000 posts, most saying the same thing. The transmission sucks, and Ford does NOT have a clue on what to do. It's costing them customers, by the thousand, I'm now in Chevy Sonic, hassle free, I'm looking to find an ignorant somebody to pawn this piece of junk off on. The dealer now says 8 weeks, minimum wait for parts, they're doing about five a week, and they are doing mine for the FIFTH time. For those clowns who think it's driving technique, I average 250k miles per vehicle life, I put about 80k per year on a car, I know of which I speak.
Four times already without looking for a contributing cause is silly, but that can happen when people don't THINK and just keep doing the same std. suggested "fix" over & over.

Seen a few reported by now that needed extra work (like replacing an actuator/actuating mech), and a couple reports of deeper issues that required more repair/replacement (output shaft bearing for example).

How many other "multiple repair" ones COULD have been fixed earlier?

We'll never know.
03-04-2015 09:58 AM
ellisd
Quote:
Originally Posted by valmundo View Post
I think there were a lot more problematic Focii during the '12 and '13 model years. What I have been noticing is that a lot of those cars, which were fleet or rentals, are now being sold through the used car market. Since Ford issued the 7yr / 100,000 warrranty, a lot of used car buyers are now taking advantage of the warranty to get it repaired.
Definitely smart on people if the fleet operators didnt bother to even get it looked at and discounted their cars because of how crappy it felt.
03-04-2015 09:02 AM
valmundo
Quote:
Originally Posted by mr_cassandra View Post
Many folks here feel the problems are only affecting a small percent of production.
I think there were a lot more problematic Focii during the '12 and '13 model years. What I have been noticing is that a lot of those cars, which were fleet or rentals, are now being sold through the used car market. Since Ford issued the 7yr / 100,000 warrranty, a lot of used car buyers are now taking advantage of the warranty to get it repaired.
03-04-2015 08:53 AM
mr_cassandra
Quote:
Originally Posted by skramblr View Post
Just anecdotal, but I was at my dealership two days ago and my Mustang is waiting on a part (pinion gear). Was talking with the service manager about the part being back-ordered and he mentioned they've been replacing a lot of clutches on the Focus. They had several in the ship waiting on clutches. This, in a city of 12k people. Does not seem normal to me.
Many folks here feel the problems are only affecting a small percent of production.
03-04-2015 08:53 AM
mr_cassandra
Quote:
Originally Posted by farmerbrown View Post
Maybe this is the more appropriate thread for those of us trying to encourage significant change with the 2012 transmission issues. Over 1000 posts, most saying the same thing. The transmission sucks, and Ford does NOT have a clue on what to do. It's costing them customers, by the thousand, I'm now in Chevy Sonic, hassle free, I'm looking to find an ignorant somebody to pawn this piece of junk off on. The dealer now says 8 weeks, minimum wait for parts, they're doing about five a week, and they are doing mine for the FIFTH time. For those clowns who think it's driving technique, I average 250k miles per vehicle life, I put about 80k per year on a car, I know of which I speak.
I have seen many posts about good results with revision "F" , it may well be that "finally" a true fix is available.
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