|05-31-2010 11:30 PM|
|focuzed1||not trying to thread jack but i just tried this with my xcal 2 and no luck.. mine does nothing when i turn on the car.. i have downloaded live link and i believe the device software i need.. when i hit the graph on the upper left it tells me open device failed and then gives me device initialization failed, check connections. then it says please enter ECM ID (strategy): . so i disconnected everything like 5 times and all i get is the same thing every time.. what gives?|
|05-21-2010 11:55 AM|
|YellowJellyBean||Thank you so much Blivit. I wish I could give you rep, but for some reason it's not letting me give rep in this thread. You are awesome.|
|05-21-2010 07:57 AM|
|CarDemon||^^^Now that's customer service!^^^|
|05-21-2010 07:55 AM|
-remove livelink and reinstall or
-install the updater program from our website then go to that folder and copy the file to the livelink folder
|05-21-2010 01:17 AM|
Here's a quote from Blivit to some others who were having problems. His suggestions might benefit you as well:
"Do you any of our other programs installed? (updater, advantage etc?) If so, are they open and running at the same time? If yes, try closing them. Check in your task manager too to see if any other instances of any SCT programs are still running.
I hope one of these ideas gets you up and running.
|05-21-2010 01:08 AM|
I have to admit that error message is new to me. Here are a couple of suggestions, although I'm not sure if I'm even on the right track:
If these don't work, I would suggest contacting Blivit by PM (private message) tomorrow. He's on this site and works for SCT. He's usually able to resolve problems pretty quickly.
By the way, did you get your tune from Tom? If so, he offers a way to access your computer remotely and he can configure things for you.
|05-21-2010 12:59 AM|
|05-21-2010 12:54 AM|
|CarDemon||What version of Windows are you running?|
|05-21-2010 12:46 AM|
When I start LiveLink I get this message
"Unhandled exception has occurred in your application. If you click continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.
Could not load file or assembly 'wdpai_dotnot1010, Version=10.1.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified."
|05-21-2010 12:08 AM|
Plug in Xcal to the OBDII port;
Plug in the USB cable to your laptop before LiveLink has been opened;
Turn key in ignition two clicks (don't start engine yet);
This should prompt a dialogue box in LiveLink asking if you want the ECU to confirm the configuration. Hit "okay" or "yes."
You should then be able to pick the pid's that you want and then proceed to start the engine and data log.
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