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Thread: Class Action Lawsuit for DCT issues Reply to Thread
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Topic Review (Newest First)
06-08-2014 02:55 PM
danbfree Good input from everyone, guys, some good insight. I know I'm definitely happy with my DCT. I let the girlfriend drive it 3 hours away and back, a lot in traffic and she said it behaved pretty good in traffic, which I've experienced as well. You just have to pay a little more attention to not let it creep much and make your on/off throttle inputs a little more deliberate while in traffic and it will perform nicely. As far as having the latest seals, it would be nice to know for those considering 2014 models which build dates to look for. As far the original topic here, and those WITH problems still, we've seen Ford begin to acknowledge issues with more detailed TSB's. It seems like you have to find the right dealer or at least get your issue escalated and you will be taken care of. There is where Ford could avoid further talk of legal issues, simply get dealers to consistently take care of the customers with problems instead of letting dealers try to brush off those with complaints.
06-07-2014 11:18 PM
slybarman I'll be ditching it in the next year. This isn't one to hold for 10 years like I had originally panned.
06-07-2014 10:15 PM
Originally Posted by slybarman View Post
I will just put my foot down and the car will go. End of story. No drama. Kinda like every car I owned before this one.
Sounds like you need to contact the Ford representatives on this forum to get your transmission problems escalated to a service department for fixing.

Then again, from your footer, since it sounds like you think little on the Focus is executed well, you may need to get the service department to fix everything.
06-07-2014 09:29 PM
slybarman Not to worry, my next car will have a transmission that absolutely nobody ever talks about. There won't be a single thread about it on the internet. I will never give a second thought to it. I will just put my foot down and the car will go. End of story. No drama. Kinda like every car I owned before this one.
06-07-2014 08:11 PM
Caveat emptor

Originally Posted by slybarman View Post
... I didn't even know the car had a DCT until after I had bought it.
"Why not?" was the first thing I thought when I read this, which you then answered:

Originally Posted by slybarman View Post
I am a daily commuter and my last car was totaled. I didn't have the luxury of extensive research.

I agree on not trusting the sales guy, but Ford marketing materials should be clear if they expect the customer to already know this when it exhibits "quirks". You can't have it both ways.
Knowing what you are buying is not a "luxury", especially for a large purchase. Relying on a seller's marketing materials for your research is a recipe for disappointment.

I don't recall it taking anything I would call "extensive" when the Mk3 Focus came out to discover that its "automatic" transmission was something different. The first two reviews I read online in early 2012 mentioned it. The concept seemed interesting, but even those two reviews complained about the reality for the samples they tested. That should have been enough to raise some suspicion.

Deciding whether to take a chance on buying one did require a lot more time and effort, but if I had been in a hurry and had to have an automatic then I'd have just eliminated the Focus from my list.

I'm still sympathetic to owners like you who bought them not knowing what they were getting and who have had problems with them. Making the same mistake myself with past car purchases is what has made me so cautious now.
06-07-2014 01:34 AM
sailor I'll jump into this one & mention that software updates have seemed hard to figure out from owner reports for a while.

Like MFT updates, some like a new version better, and others dislike it or avoid having it done after hearing reports of people who weren't happy. Unlike the MFT updates, there seldom seems to be a consensus on what the noticeable changes were. The same update might seem quicker & firmer shifting to some while many complained about slower/softer shifts & added confusion.

Overall it seemed that the intent (other than fixing glitches) was to make the trans. act more like a traditional automatic over time, such as by adding the "creep" feature.

That said, it's been a while since I mentioned agreement with the opinion that NOT selling it as something new & different was a big mistake, particularly in hindsight. I shouldn't be surprised, as the mechanical features I'm most interested in are often hard to find out about from Mfr. literature. Years ago, researching 4WD vehicles, info. on the drive systems was often hard to find or decipher & that's the main selling point of such vehicles!
06-06-2014 08:00 PM
TooOld I'm under the impression that the seal upgrade (from the factory) was done during the 2014 model year. So some of the early 2014's would still have the old seals whereas after the changeover date, they obviously would have the new / improved seals. However, I could be wrong.

As far as the software goes, I'm a bit perplexed too. We should all have the same revision, which means all our (non-contaminated) DCTs should behave the same. Maybe mine behaves the same and I'm just too unobservant to realize.
06-06-2014 07:55 PM
JimsterG You have to remember that just because someone posts something, hardly means it is true. You have to read many posts with the same skepticism you should have when reading the National Enquirer.
06-06-2014 07:48 PM
Originally Posted by TooOld View Post
Some on this site say all DCTs have issues, or will have issues. Some think all 2012-2014 Focuses' seals will leak thus causing problems.
You have been around enough to know that the '14's have the new seals already so there should be far fewer problems with those...But, my problem is I just don't understand why the SOFTWARE is still so dang wonky after DCT (although wet) have been around for years, in similar size/weight cars. I don't think there should be weird downshift issues still... What's really weird, I did have mine done under 14-0047, but it wasn't for bad shudder but complete loss of power-like slippage... I also seem to have fairly crisp upshifts too, which others complain they don't have, but when I floor it, it should be a simple computer calculation to put it the gear that will give me the most acceleration, not this delay, then RPM up, then back down and finally accelerate. I have been trying to gun it good at least once every trip I make so the computer doesn't "forget"... but otherwise, my DCT works great. I like how I just drive it like I have a stick and watch how much I'm on/off the throttle at low speeds. The power it delivers to the wheels and acceleration considering it's rated HP is quite good.
06-06-2014 07:25 PM
Originally Posted by JimsterG View Post
I don't think a class action lawsuit would go anywhere since the majority of DCT's, like the one in my 2012 SEL, have no issues.
Some on this site say all DCTs have issues, or will have issues. Some think all 2012-2014 Focuses' seals will leak thus causing problems.
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