Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - Reply to Topic
Ford Focus Forum
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace

Go Back   Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum > Ford Focus Tech Discussions > General Technical Chat > The Official Ford Customer Service “Out of the Office” Thread

General Technical Chat This section is for technical discussions relating to general maintenance, electrical issues, engine trouble, and recalls.

Search This Forum | Image Search | Advanced Search    

Thread: The Official Ford Customer Service “Out of the Office” Thread Reply to Thread
Send Trackbacks to (Separate multiple URLs with spaces) :
Post Icons
You may choose an icon for your message from the following list:

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:
What I Drive
Year, color, and model of your car. Example: 2003 Pitch Black ZX3
Your real name.
Please select your insurance company (Optional)


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Additional Options
Miscellaneous Options

Topic Review (Newest First)
06-18-2016 10:54 PM
sailor This thread is for Ford rep. contact info. & postings on their schedule for information purposes.

Plz. make a new thread in the appropriate section for any questions.

MkIII Problems area for warranty repair questions on that model, General Tech Chat for help with most DIY repairs for examples.
06-18-2016 07:13 PM
tonytalavera Question, I have a 2009 Ford Focus that has a full AC charge but is not cooling, the clutch on the compressor comes on and off at short intervals what could be the problem?
06-04-2016 01:21 PM
Code P0902

First Post and hoping that one of the Official ford Rep's can help me out. I have a 2013 Ford Focus SE that had the Check Engine light come on. The code is P0902. The car has 64813 miles. I took it to my local Ford Dealer to have regular maintenance performed and have this code checked out. Also as soon as the light came on I used Ford Sync to do a vehicle check and send me the info. That is how I found out about all the service bulletins and the customer satisfaction regarding the transmission. The Ford dealer called and said they reprogrammed the TCM but I would need to bring it back so they could troubleshoot more to see if it is the TCM or the clutch motor actuator. They did say that the TCM would be covered by the new extended warranty but the clutch motor actuators are not. I am confused that with all the transmission issues and Ford extending the warranties and using the term Customer Satisfaction on the TCM and clutch/ seals that the actuator motors are not covered. Just hoping one of the Ford Rep's can help me out and explain this to me on a car that is just 5000 miles over the warranty. Thank you.
05-27-2016 06:59 PM
FordService Hey, awesome peeps!!

We’ll be out of the office for Memorial Day on Monday, but will be back on Tuesday. Please, have a safe and amazing weekend!

01-08-2016 05:58 PM
Newie Questions!

I don't know for what is this threat but if this is what I think... Can I get OEM parts to my Focus with you? here in Mexico is a Ford "official" distributor but I think is very expensive... I just want to compare prices... If this is not the correct threat to ask this... let me know xD Thank you!
12-31-2015 03:19 PM
FordService Have a safe and happy New Year's, everyone! I'll be back Monday.

12-24-2015 04:48 PM
FordService Hi everyone!

I'm leaving early today & will be out for Christmas. I'll be back Monday! Have a safe & happy holiday!

Look what I found!

12-09-2015 05:15 PM
FordService Hi guys,

I'll be out of the office until Tuesday, but you'll be in great hands with Mariel.

11-25-2015 05:37 PM
FordService Hi everyone!

I'll be out of the office for Thanksgiving, but will be back on Friday.

Canada is still in the house.

Please remember to not post questions or concerns in this thread. Thanks!

Have a happy and safe holiday!

11-04-2015 12:02 PM
sailor You can create a THREAD (new question) in a forum section it fits in by clicking on "New Thread" at the top or bottom of the thread listing for that section.

Once you've clicked on a particular thread, you can only post replies to THAT thread as you did here.

Post reply buttons at the top & bottom of each thread, Post Thread buttons at the top & bottom of each forum section.
This thread has more than 10 replies. Click here to review the whole thread.

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

All times are GMT -5. The time now is 08:00 AM.

Copyright 2002-2015 All Rights Reserved : Privacy Policy : Advertise Information

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Mazda CX-3, Audi S3, Mazda MX-5 Miata and Acura TLX. You can find all Ford Focus, Focus ST and Focus RS related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area. If you own other makes have a look at Challenger Hellcat Forum, Charger Hellcat Forum, Cadillac ATS-V Forum, Cadillac ATS Forum, Cadillac CTS-V Forum, Lexus RC-F Forum, Lexus GS-F Forum, Mercedes GLA Forum, Mercedes GLE Forum, Civic Type-R Forum and Volvo XC90 Forum.


Search Engine Optimization by vBSEO 3.6.1