|01-18-2013 07:56 PM|
|01-18-2013 08:33 AM|
|01-18-2013 06:18 AM|
this story is too "funny" not to share with the forum...as i mentioned above, i got a call from the service manager that my car was ready. repair is covered under warranty, by the way.
i drive up to my dealer, give them the keys to my loaner and they hand me the fob to my car. i walk outside to my car and don't see it. there are two rows of cars and all spots are filled. i'm hitting the "lock" function on my fob to get my car to "beep" so as to help me locate it...nothing.
I continue walking down the lot and all the way at the end in the second row is my car. as I walk closer to it i notice that the inside is still completely disassembled and the headliner is nowhere to be seen. i'm assuming my fob didn't work because they had the battery disconnected.
i walk back into the service area, speak to the manager and tell him i don't think my car is ready. he kinda looked confused...i told him the car is still completely torn apart inside. he marches out to the lot to confirm, marches back into the garage and starts raising hell with the techs...the tech tells him it was the wrong headliner.
needless to say, i didn't leave with my car last evening.
|01-17-2013 08:48 PM|
Were you able to get the fix from the dealer covered under warranty? When I went in for a rattle when I first got my car they were saying they only covered it since it was only two weeks old. I've had it now for about 19 months and the headliner rattle (overhead console) started about two weeks ago.
Also how long did the dealer take? I don't really want to leave it with them overnight since I don't have a backup car.
|01-17-2013 03:00 PM|
pretty much the entire front part of my headliner was detached from the ceiling and rattling like crazy in many different locations
the car is in the garage as we speak having the a completely replacement of headliner...i'm picking it up in just a few minutes
|01-17-2013 02:53 PM|
|spiderpig||Big thank you for this post. The rattles have been driving my nuts the last couple weeks. I don't have time these days to take it the dealer to have them reglue it so I'm going to use the foam method for now.|
|08-10-2012 10:45 AM|
|DarinS||Ford is well aware of the issue with rattles in the headliners and they have a fix. YOU HAVE A WARRANTY, USE IT! I took mine to the dealer, complained of the rattle, and the next day they had totally re-glued the headliner and it's now silent as the grave. The service manager mentioned they've had plenty of Focii in for the same issue and that Ford NA has informed the dealers of the problem and how to fix it. Simple.|
|08-09-2012 09:42 PM|
I am in the same boat as you, I am pleased with the car overall but these rattles drive me nuts, they're nearly on par with my 23 year old Honda =/
|12-08-2011 09:42 AM|
|nkdrum||I haven't noticed many rattles w/ my moonroof but I'll try and listen for it. BTW I have the arctic interior too and I love it!|
|12-07-2011 09:07 PM|
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