|12-03-2013 04:57 PM|
I'd like to put you in touch with your regional customer service manager, who'll work directly with your dealer. Please send me a private message with your full name best daytime phone number, VIN, mileage, and servicing dealership.
|12-03-2013 03:21 PM|
|drumkidd56||I own a 2012 Ford Focus SE Hatch in gray. My car is in the shop at the moment for sort of the same issue. For example, when I sit in idle my fuel gauge will read that I have no fuel yet I had a full tank or 3/4 full of fuel. Any ideas on what may of caused this issue?? Does this seem the same as everyone else issue??|
|12-06-2012 05:31 PM|
|12-06-2012 01:32 PM|
Two weeks ago I ran out of gas with just shy of 1/4 tank of gas showing. The dealer replaced the fuel level sending unit and it worked for 2 weeks. Now my car stays on full for 200km, goes down to 3/4 full at 450km.... WTF? Wow, never thought this car could get 1800 km per tank! hahaha. So once again I have it booked in for another dealer visit.
This is my first Ford in 35 years and probably a short lived last Ford as I have had it in to the dealer 5 times in the first 3 months of ownership.... Quality is... Job None! Absolutely love the way the car drives but it is the most unrelieable/possessed car I have ever owned by a longshot!!!! I used to complain about people being dangerous drivers... now I worry about my car trying to kill me... seriously!
Ok... rant over! hahaha
Anybody out there have a similar issue and actually get a permanent fix so I don't run out of gas again in the middle of rush hour again? Thanks in advance....
|08-02-2012 06:29 AM|
I've been having quite the month with my car. First indication that there was anything wrong was at the end of June, when my car lost power and stalled a few blocks from my house. Tried to restart it and it just cranked away, shaking pretty violently in the process. I called roadside assistance and had it towed to the dealer, where they discovered it was completely out of fuel. I was incredulous because the gauge was reading 1/4 full at the time it stalled. Initially, they said they couldn't find anything wrong with it, and -surprise, surprise- sent me on my way. I was now watching the gauge like a hawk. The first thing I noticed was that it stayed on full for the first half of the tank, and would then drift from 3/4 to full. I took it back to the dealer twice more, and they eventually figured out that the fuel tank was warped, and replaced it. All seemed well; when I picked it up, the gauge was actually sitting in the red, (was almost empty), and I filled it up. Back to the same old, same old. Stayed showing full for over 100 miles on the trip odo. Called the dealer back, and was told to bring it in.
At this point, with 160 miles on the tank, they had it overnight, and called me back and said nothing was wrong, and the reading was correct. They gave it back to me with the gauge showing about 2/5 full. Last night, when driving to work, (11 mile trip, mostly freeway) Gauge started at 1/4 full, and during my time on the freeway started to creep up to 1/2. Then, while going about 60 miles per hour on I-43 just south of downtown Milwaukee, the thing lost power again. I had to cut across four lanes of traffic and made it to the breakdown lane just as the engine shut off. (Narrowly avoided a serious crash with a black suburban - driver gave me the one fingered salute as she went by) Roadside assistance guy gave me two gallons of gas, and it started right up. Gauge still showed half full!
So, today I guess it's back to the dealer to throw my keys at the guy and tell him to keep the car until they're sure it's fixed. I love this car, and I'm a loyal Ford customer, but I'm tearing my hair out over this.
|07-19-2012 11:39 PM|
Sorry to bump this from the dead, just hoping for some enlightenment.
My mom's tank says "0km remaning on tank" even when there's about 7L (1.8gal) left in the tank. Does anyone know why this happens, or if there's a solution?
|06-14-2012 03:52 PM|
|06-09-2012 04:44 PM|
Join Date: Dec 2011
Location: Spaniard's Bay, Canada
What I Drive: 2012, Ingot Silver, SE
|06-09-2012 04:27 PM|
As I expected, the service department at my dealership gave me the same old run-arounds that I've gotten from all other service departments of American automobile manufacturers.
If you listen to the tech who argued with me about what I saw on my own dashboard for a month straight (because we customers are all just so stupid that we don't know what we experience and need qualified Technicians to alter our perception), he'll have you believing not only does the gas gauge just barely show incorrect, that it's apparently normal for the gas gauge to read 2 gallons less than the tank has in it, remaining on E with the low fuel indicator blaring in your face once there is 1/4 tank or less of gas.
I haven't even made the first payment on it and I've had it in the service department 3 times already. It doesn't even have license plates yet.
Who would have thought that the first car manufacturer in the USA, who has been making them for over a century, would begin making cars with fuel gauges that read incorrectly by design and consider that normal? What a disgrace.
Imagine that...a car touted as a big fuel-saving vehicle, but in lieu of hoping you can pay for your next tank of gas, you have to worry at 1/4 tank how far you'll be able to drive because you don't actually know how much gas you have.
|06-07-2012 11:19 PM|
|kcsunapee||Oh & redo...jonesy2.0 is obviously a troll trying to pick a fight... don't give him the satisfaction.|
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